--- title: "Pre Market Engagement - Remote Support Tool" ocid: "ocds-b5fd17-7a01be83-57f8-4cb5-a3d4-8779416c9bfd" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a01be83-57f8-4cb5-a3d4-8779416c9bfd" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7a01be83-57f8-4cb5-a3d4-8779416c9bfd.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7a01be83-57f8-4cb5-a3d4-8779416c9bfd.json" source: "Contracts Finder" current_stage: "Planning" buyer: "LEICESTER CITY COUNCIL" published: "2023-05-16" --- # Pre Market Engagement - Remote Support Tool Buyer: LEICESTER CITY COUNCIL Current stage: Planning OCID: ocds-b5fd17-7a01be83-57f8-4cb5-a3d4-8779416c9bfd [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a01be83-57f8-4cb5-a3d4-8779416c9bfd) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7a01be83-57f8-4cb5-a3d4-8779416c9bfd.json) ## Summary The Leicester City Council is planning a tender process for the procurement of a remote support tool. The procurement falls under the industry category of Software package and information systems. The engagement end date is set for June 7, 2023. The Council is seeking options for a remote support tool to manage approximately 5500 devices running Windows 10, with potential migration to Windows 11. The total value of the procurement is £50,000. This tender by Leicester City Council presents opportunities for businesses specializing in software and information systems. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate. The Council emphasizes fairness and transparency in the procurement process, stating that participating in the pre-market engagement does not give any advantage in the subsequent tender stage. Businesses interested in providing remote support solutions tailored to the Council's device management needs are best suited to compete in this procurement. ## Notice Leicester City Council is currently undertaking an evaluation of the use of Windows Autopilot utilising Azure AD join to configure and manage devices . Part of this evaluation is the consideration of options for a remote support tool. The current service comprises of approximately 5500 devices. All devices are currently Windows 10 and the Council are reviewing options to potentially introduce Autopilot with the move to Windows 11. Thus, are interested in understanding the options available in the market, and what vendors can offer in terms of a remote support tool. We are committed to fairness and transparency in all of our procurement activity. Responding to this pre-market engagement will not place you in a more favourable position at the tender stage and likewise declining to respond will not disadvantage you. The responses received will only be used for the purposes of background information which informs our specification and options appraisal and will not be used for selection or award purposes in any tender process. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3555128c-ecf0-4b30-9321-0cf9aab58884 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 16 May 2023 | | Submission deadline | Not specified | | Future notice date | 7 Jun 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £50,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LEICESTER CITY COUNCIL | | Locality | LEICESTER | | Post town | Leicester | | Postcode | LE1 1FZ | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF21 Leicester | | Local authority | Leicester | | Electoral ward | Castle | | Westminster constituency | Leicester South | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 16 May 2023 at 13:03 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/3555128c-ecf0-4b30-9321-0cf9aab58884 - 16 May 2023 at 12:59 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f898708e-cb3e-492d-90b0-e8f3604258e5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3555128c-ecf0-4b30-9321-0cf9aab58884 16th May 2023 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/f898708e-cb3e-492d-90b0-e8f3604258e5 16th May 2023 - Early engagement notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=21dc0145-e9f3-ed11-8122-005056b64545 Advert ## Notice URLs - http://www.leicester.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a01be83-57f8-4cb5-a3d4-8779416c9bfd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7a01be83-57f8-4cb5-a3d4-8779416c9bfd.json.