---
title: "Microsoft Support Services"
ocid: "ocds-b5fd17-7a52f4a6-b71a-48ea-8381-1ecd3d94c6f1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a52f4a6-b71a-48ea-8381-1ecd3d94c6f1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7a52f4a6-b71a-48ea-8381-1ecd3d94c6f1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7a52f4a6-b71a-48ea-8381-1ecd3d94c6f1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2023-10-25"
---

# Microsoft Support Services

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-7a52f4a6-b71a-48ea-8381-1ecd3d94c6f1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a52f4a6-b71a-48ea-8381-1ecd3d94c6f1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7a52f4a6-b71a-48ea-8381-1ecd3d94c6f1.json)

## Summary

NHS England has awarded a contract for Microsoft Support Services to MICROSOFT LTD. The procurement process, initiated as a tender, entailed the provision of Cloud Technology Premier Support Services across all Microsoft products. The contract, valued at £146,447, falls under the main procurement category of services. The procurement method used was selective, specifically a call-off from a framework agreement. The contract period spans from December 15, 2021, to December 14, 2023, with the tender period ending on November 30, 2021. The location of the procurement is in Reading, United Kingdom.

The award of the contract to MICROSOFT LTD by NHS England presents a growth opportunity for businesses specializing in Software Support Services, particularly those experienced in providing problem resolution, reactive, and preventative support for Microsoft products. This contract signifies a business relationship between the healthcare sector represented by NHS England and a technology giant like MICROSOFT LTD. Businesses interested in offering similar premium support services across different Microsoft products would find this tender suitable for their growth prospects.

## Notice

Provision of Cloud Technology Premier Support Services across all Microsoft products, providing problem resolution services and reactive and preventative support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7c333a4d-4998-4e3e-9edb-1aa6a6675bed |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Oct 2023 |
| Submission deadline | 30 Nov 2021 |
| Future notice date | Not specified |
| Award date | 14 Dec 2021 |
| Contract period | 15 Dec 2021 - 14 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £125,351 |
| Lots value | Not specified |
| Awards value | £146,447 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | READING |
| Post town | Reading |
| Postcode | RG1 7EB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Reading |
| Electoral ward | Abbey |
| Westminster constituency | Reading Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 25 Oct 2023 at 16:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7c333a4d-4998-4e3e-9edb-1aa6a6675bed

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7c333a4d-4998-4e3e-9edb-1aa6a6675bed
  25th October 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a52f4a6-b71a-48ea-8381-1ecd3d94c6f1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7a52f4a6-b71a-48ea-8381-1ecd3d94c6f1.json.