---
title: "Care Navigator Service (Solihull CCG)"
ocid: "ocds-b5fd17-7a63c889-649d-414b-921e-7e1afa59d845"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a63c889-649d-414b-921e-7e1afa59d845"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7a63c889-649d-414b-921e-7e1afa59d845.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7a63c889-649d-414b-921e-7e1afa59d845.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT"
published: "2017-03-13"
---

# Care Navigator Service (Solihull CCG)

Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-7a63c889-649d-414b-921e-7e1afa59d845

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## Summary

The NHS Arden and Greater East Midlands Commissioning Support Unit is currently in the award stage of the procurement process for the Care Navigator Service, specifically located in Solihull, West Midlands. The contract is set to commence on 1st April 2017 with an initial period of two years, potentially extendable for an additional two years, concluding by 31st March 2021. This open tender process has a financial threshold of £966,000 over the initial contract term, and bids must be submitted by 6th January 2017. The service aims to assist individuals with frailty in accessing necessary health and social care services, thereby improving their well-being and independence.

This tender presents significant opportunities for businesses in the health services sector, particularly those specialising in care navigation and community support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are strongly encouraged to participate, as they are well-suited to provide the personal touch and tailored expertise required for this service. Companies capable of delivering innovative and cost-effective solutions that align with the goals of the NHS can capitalise on this growing demand, positioning themselves for future growth and partnerships within the healthcare sector.

## Notice

Solihull CCG are inviting bids for a Care Navigator Service to support and enable people with frailty to find their own solutions to problems and help them to navigate and access relevant services, providing a cost effective link between people and their GP and other health and social care professionals. The service will improve people's well-being and independence and reduce unnecessary and inappropriate use of primary and secondary care services. The Contract period will be for 2 years with an option to extend for up to a further 2 years at the discretion of the CCG - so for clarity, the contract will start 01st April 2017 with the initial period ending 31st March 2019. There will be an option to extend at the discretion of the CCG to 31st March 2021. The spend figures given are estimates only based on historical activity they are not to be taken as a guarantee of activity. PLEASE NOTE THERE IS A FINANCIAL THRESHOLD - NO BIDS OVER PS966,000 (Base amount PS942,440 plus PS23,560 CQUIN) OVER 2 YEARS (INITIAL PERIOD) WILL BE ACCEPTED - ANY BIDS EXCEEDING PS966,000 (2 YEAR INITIAL PERIOD) WILL BE DISQUALIFIED. CONTRACTS ARE ANNUALLY ADJUSTED IN LINE WITH NATIONAL GUIDANCE. Please note funding is yet to be confirmed therefore tenders are invited at the risk of the bidder. Please see documentation within Bravo for further details. Please see additional information below for details on how to apply. Additional information: Register on the portal at https://ardengemcsu.bravosolution.co.uk/web/login.html (registration and use of the website is free of charge). ii)Once registered, express interest by: a) logging-in to the Arden & GEM CSU eTendering portal, b)selecting response to advert and ITT (Project_629) c) select Open Access ITT, d) search for and access ITT (Project Name) (ITT reference_633) and view details, e) click on Express Interest link. iii) Once you have expressed interest, access the My ITTs page where you can download documentation & construct your reply as instructed. If you require technical support in submitting your expression of interest, please contact the BravoSolution help-desk on 0800 368 4850 or e-mail help@bravosolution.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/967659a8-47f2-479a-b59f-36780fadfa34 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2017 |
| Submission deadline | 6 Jan 2017 |
| Future notice date | Not specified |
| Award date | 7 Mar 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £927,399 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT |
| Locality | WEST BROMWICH |
| Post town | Birmingham |
| Postcode | B70 9LD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | West Bromwich Central |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 13 Mar 2017 at 09:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/967659a8-47f2-479a-b59f-36780fadfa34
- 28 Nov 2016 at 10:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a0aeb69b-ffdc-44d2-b0a7-867ecaa2ebbb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/967659a8-47f2-479a-b59f-36780fadfa34
  13th March 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/a0aeb69b-ffdc-44d2-b0a7-867ecaa2ebbb
  28th November 2016 - Opportunity notice on Contracts Finder

## Notice URLs

- https://ardengemcsu.bravosolution.co.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a63c889-649d-414b-921e-7e1afa59d845. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7a63c889-649d-414b-921e-7e1afa59d845.json.