---
title: "ICO CRM & Sharepoint Support Services - CCS G Cloud 14"
ocid: "ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INFORMATION COMMISSIONER'S OFFICE"
published: "2025-01-31"
---

# ICO CRM & Sharepoint Support Services - CCS G Cloud 14

Buyer: INFORMATION COMMISSIONER'S OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8.json)

## Summary

The Information Commissioner's Office has awarded a contract for CRM and Sharepoint Support Services under the CCS G Cloud 14 framework. The contract, valued at £1,200,000, was awarded to Kainos Software Limited. The procurement process used a selective method with a call-off from a framework agreement. The project, classified under software support services (CPV code 72261000), spans from 19 December 2024 to 18 December 2026 and will be delivered in the North West region of the United Kingdom. The procurement stage is now complete, with the award date published on 31 January 2025.

This tender offers significant opportunities for businesses specialising in CRM and digital workflow support services. Smaller enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) have suitable opportunities to participate through similar future tenders. Given the scope and value of the contract, companies with expertise in deploying, managing, and running software systems within public sector frameworks can leverage such opportunities to expand their portfolio and enhance their market presence. The Information Commissioner's Office, based in Wilmslow, England, ensures a structured procurement process that aligns with government standards, providing a transparent and competitive environment for businesses.

## Notice

Support services for the ICO's CRM information, case management and digital workflows. Deploy manage and run software. Call off from G CLoud 14 Lot 1: Cloud hosting Lot 2: Cloud software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/85a0f9f1-1aa6-49a0-af67-9ae4d5756c5e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2025 |
| Submission deadline | 11 Nov 2024 |
| Future notice date | Not specified |
| Award date | 19 Dec 2024 |
| Contract period | 19 Dec 2024 - 18 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | Not specified |
| Awards value | £1,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INFORMATION COMMISSIONER'S OFFICE |
| Locality | WILMSLOW |
| Post town | Stockport |
| Postcode | SK9 5AF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD62 Cheshire East |
| Local authority | Cheshire East |
| Electoral ward | Wilmslow West and Chorley |
| Westminster constituency | Tatton |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KAINOS SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 31 Jan 2025 at 15:28 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/85a0f9f1-1aa6-49a0-af67-9ae4d5756c5e
- 31 Jan 2025 at 15:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/85a0f9f1-1aa6-49a0-af67-9ae4d5756c5e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/85a0f9f1-1aa6-49a0-af67-9ae4d5756c5e
  31st January 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7a741970-39dd-43fd-b2b4-17624edcf9e8.json.