---
title: "Amazon Connect Principle Consultancy"
ocid: "ocds-b5fd17-7a85467d-996f-4830-b70f-38d3ccde35ad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a85467d-996f-4830-b70f-38d3ccde35ad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7a85467d-996f-4830-b70f-38d3ccde35ad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7a85467d-996f-4830-b70f-38d3ccde35ad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2023-11-24"
---

# Amazon Connect Principle Consultancy

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-7a85467d-996f-4830-b70f-38d3ccde35ad

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a85467d-996f-4830-b70f-38d3ccde35ad)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7a85467d-996f-4830-b70f-38d3ccde35ad.json)

## Summary

The Financial Conduct Authority has awarded a contract for the Amazon Connect Principle Consultancy to CX Studio Limited. The consultancy services pertain to Service Cloud Voice and AWS integration and adoption. The total contract value is £46,800, with the contract period spanning from 8th November 2023 to 26th January 2024. The procurement method used was a direct single tender action below the threshold. The procurement process concluded with the award on 1st November 2023.

This tender presents an opportunity for businesses specializing in systems and technical consultancy services. Companies adept at providing expert and technical consultancy related to Service Cloud Voice and AWS integration are well-suited to compete for this contract. The location of the project is in London, United Kingdom, and the contract seeks to enhance the FCA project team's capabilities in these specific areas. Due to the nature of the services required, businesses with a strong track record in similar consultancy projects stand to benefit from engaging in this tender process.

## Notice

Consultancy advice to FCA project team to provide expert and technical consultancy in regard to Service Cloud Voice and AWS integration and adoption

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/675a8949-ea74-4c52-9595-1588c4c01137 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Nov 2023 |
| Submission deadline | 1 Nov 2023 |
| Future notice date | Not specified |
| Award date | 1 Nov 2023 |
| Contract period | 8 Nov 2023 - 26 Jan 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £46,800 |
| Lots value | Not specified |
| Awards value | £46,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CX STUDIO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services

## Release History

- 24 Nov 2023 at 09:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/675a8949-ea74-4c52-9595-1588c4c01137

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/675a8949-ea74-4c52-9595-1588c4c01137
  24th November 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7a85467d-996f-4830-b70f-38d3ccde35ad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7a85467d-996f-4830-b70f-38d3ccde35ad.json.