---
title: "Quest Scheme Management and Booking Advice and Administration Service for the National Benchmarking Service"
ocid: "ocds-b5fd17-7ab8fd57-adc8-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ab8fd57-adc8-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7ab8fd57-adc8-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7ab8fd57-adc8-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SPORT ENGLAND"
published: "2016-11-18"
---

# Quest Scheme Management and Booking Advice and Administration Service for the National Benchmarking Service

Buyer: SPORT ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-7ab8fd57-adc8-11e6-9901-0019b9f3037b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7ab8fd57-adc8-11e6-9901-0019b9f3037b.json)

## Summary

Sport England is seeking a service provider for the "Quest Scheme Management and Booking Advice and Administration Service for the National Benchmarking Service." This tender falls under the recreational, cultural, and sporting services industry category and is based in England. The procurement process is currently in the award stage, having completed the tender period with a closing date for responses on 6th July 2015. The contract duration is set for 3 years, beginning on 1st October 2015, with an option to extend for an additional 2 years, and has an estimated total value of £400,000.

This tender presents significant opportunities for businesses specialising in sports facility management and consultancy services. Companies that provide administration and development consultancy services, particularly those with expertise in continuous improvement within sports and recreational sectors, would be well-suited to compete for this contract. The open procurement method encourages diverse participants, including SMEs, to engage in the bidding process, making it a potential avenue for business growth and partnerships in the sporting industry.

## Notice

Sport England wishes to appoint a service provider to undertake its Quest Scheme Management along with the Booking, Advice & Administration service for the National Benchmarking Service (NBS). A Quest Board was established in 2002 with responsibility for the overall strategic direction and development of the scheme with membership drawn from the four Home Country Sport Councils, Industry representative associations and a number of leading industry individuals who add value as customers of Quest and/or members of the Quest assessment team. Since 1999 Quest has been managed by Sport England on behalf of the other Home Country Sports Councils. Quest is a tool for continuous improvement in performance which was developed by the industry for the industry aimed primarily at management of sports facilities. Quest defines industry standards and good practice and encourages their ongoing development and delivery within a customer focused management framework. There are two models: The Facility Management (FM) model is aimed at the management of any facility which provides an activity for customers; public, private, trust and voluntary sector. The Sports Development (SD) model is aimed at the management of any team which provides or facilitates participation in an activity; public, private, trust and voluntary sectors. The Quest Board has produced a report which outlines its views and recommendations on the future direction and development of Quest. These recommendations Sport England want to see implemented over the course of this contract. The contract duration is 3 years with an option to extend for an additional 2 years. If you wish to participate in this competition please go to https://sportengland.bravosolution.co.uk and click on view current notices and opportunities. The closing date for responses to the PQQ is 12 noon on 6th July 2015 Additional information: If you wish to participate please follow the link & click on view current notices & opportunities. https://sportengland.bravosolution.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a747f42e-a9f7-4c63-8096-fd57a48dd557 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 6 Jul 2015 |
| Future notice date | Not specified |
| Award date | 11 Jun 2015 |
| Contract period | 1 Nov 2015 - 31 Oct 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | £240,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SPORT ENGLAND |
| Locality | LONDON |
| Post town | Not specified |
| Postcode | WC1 3HF |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RIGHT DIRECTIONS MANAGEMENT |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 75 - Administration, defence and social security services
- 92 - Recreational, cultural and sporting services

### Codes

- 73220000 - Development consultancy services
- 75100000 - Administration services
- 92000000 - Recreational, cultural and sporting services

## Release History

- 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a747f42e-a9f7-4c63-8096-fd57a48dd557

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a747f42e-a9f7-4c63-8096-fd57a48dd557
  11th June 2015 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e4f39338-8eaa-4c78-bbc1-6c8280a9ba71
  Contract for services - Right Directions 2 of 3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0ef7b8d0-1ca6-4a8c-92e2-47f8172c9856
  Contract for services - Right Directions 3 of 3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/08b356d1-7f8d-42b9-ae7c-86d4ff7c4ea5
  Contract for services - Right Directions 1 of 3
- https://sportengland.bravosolution.co.uk
  If you wish to participte please follow the link & click on view current notices & opportunities
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/900f1e76-61e1-4fc5-9fae-814c535969f1
  Right Directions contract 2 of 3
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/6e7538fb-40bd-4071-9e3a-3233dd976434
  Right Directions contract 1 of 3
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/ef2bb73f-5e43-476b-b7c8-1c05bd765e05
  Right Directions contract 3 of 3

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ab8fd57-adc8-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7ab8fd57-adc8-11e6-9901-0019b9f3037b.json.
