---
title: "A Fully Managed Support Service for SharePoint Applications"
ocid: "ocds-b5fd17-7acd3897-15ab-4c84-b1e3-3c158fb95de1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7acd3897-15ab-4c84-b1e3-3c158fb95de1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7acd3897-15ab-4c84-b1e3-3c158fb95de1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7acd3897-15ab-4c84-b1e3-3c158fb95de1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MARITIME & COASTGUARD AGENCY"
published: "2018-07-10"
---

# A Fully Managed Support Service for SharePoint Applications

Buyer: MARITIME & COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-7acd3897-15ab-4c84-b1e3-3c158fb95de1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7acd3897-15ab-4c84-b1e3-3c158fb95de1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7acd3897-15ab-4c84-b1e3-3c158fb95de1.json)

## Summary

The Maritime & Coastguard Agency has completed a procurement process for a "Fully Managed Support Service for SharePoint Applications." This service falls under the software package and information systems category and had a total contract value of £50,000. The procurement method used was selective through a call-off from a framework agreement. The tender period ended on 19 April 2018, and the contract commenced on 20 April 2018, running until 19 April 2020. The operational locations include the United Kingdom and other areas such as the British Overseas Territories and Europe.

This tender presents a significant opportunity for small to medium-sized enterprises (SMEs) specialising in IT services, particularly those with experience in managed support for software applications. Businesses that can efficiently manage incident reporting and resolution through a professional service model may find this contract aligns well with their offerings. Engaging with the Maritime & Coastguard Agency can also lead to further contracts in the services sector, particularly for those focused on public sector agencies.

## Notice

We are seeking a fully managed support service whereby MCA users can report incidents directly for resolution and we are billed using a professional service credit call-off cost model (or similar) taking into account a variable demand levels, scope and complexity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9ee85aea-3862-44c0-8a31-0b4d9183d9d6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2018 |
| Submission deadline | 19 Apr 2018 |
| Future notice date | Not specified |
| Award date | 18 Apr 2018 |
| Contract period | 19 Apr 2018 - 19 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MARITIME & COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SILVERSANDS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 10 Jul 2018 at 15:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9ee85aea-3862-44c0-8a31-0b4d9183d9d6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9ee85aea-3862-44c0-8a31-0b4d9183d9d6
  10th July 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7acd3897-15ab-4c84-b1e3-3c158fb95de1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7acd3897-15ab-4c84-b1e3-3c158fb95de1.json.