--- title: "Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants" ocid: "ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL" published: "2022-07-21" --- # Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8.json) ## Summary The Sandwell Metropolitan Borough Council is currently conducting an open tender for the delivery and analysis of a satisfaction survey aimed at its tenants. This procurement process, titled "Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants," falls under the category of research and development services. The tender is set to close on 4th August 2022 at 15:00 hrs, with the contract period commencing on 1st September 2022 and concluding on 30th April 2023. The primary aim is to gather tenant feedback to enhance services, particularly in light of the new Consumer Standards Framework mandated for April 2023. The survey will be conducted throughout Sandwell, which has a housing stock of approximately 28,000 properties. This tender presents an excellent opportunity for businesses specialising in research and development consultancy services, particularly those with experience in executing tenant satisfaction surveys. Companies capable of providing innovative methodologies for survey delivery and data analysis will find this tender particularly relevant. Additionally, enterprises familiar with the public sector procurement process and those that can demonstrate a thorough understanding of demographic data analysis are encouraged to apply, as they will be well-positioned to meet the council's needs. ## Notice Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants Sandwell Council's Housing Service would like to deliver a satisfaction survey to tenants in September 22. This will enable the council to collect feedback from tenants to help shape and improve services. Following survey delivery, an analysis is to be completed and findings to be presented back to the council shortly after. Delivering the survey in Autumn 2022 offers a chance to trial and evaluate the chosen methodology, delivery approach and analysis ahead of next year, when delivering an annual tenant satisfaction survey will be a requirement of the new April 2023 Consumer Standards Framework. Sandwell has a housing stock of 27,307 properties which rises to 28,000 when including the private finance initiative properties. We collect data on the demographics of tenants including gender, age, ethnicity, and the proportion of tenants with disabilities. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Thursday 04 August 2022 at 15:00hrs Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/367b3e42-09e9-43b1-b122-9101e71bce5a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Jul 2022 | | Submission deadline | 4 Aug 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Sep 2022 - 30 Apr 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £20,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B69 3DB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG37 Sandwell | | Local authority | Sandwell | | Electoral ward | Oldbury | | Westminster constituency | West Bromwich | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73000000 - Research and development services and related consultancy services - 73200000 - Research and development consultancy services - 73220000 - Development consultancy services ## Release History - 21 Jul 2022 at 15:01 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/367b3e42-09e9-43b1-b122-9101e71bce5a - 21 Jul 2022 at 14:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/367b3e42-09e9-43b1-b122-9101e71bce5a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/367b3e42-09e9-43b1-b122-9101e71bce5a 21st July 2022 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sandwellmbc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/sandwellmbc ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8.json.