---
title: "Cisco Call Manager"
ocid: "ocds-b5fd17-7ada1c3d-7716-4b0c-9df5-a9379d115aff"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ada1c3d-7716-4b0c-9df5-a9379d115aff"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7ada1c3d-7716-4b0c-9df5-a9379d115aff.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7ada1c3d-7716-4b0c-9df5-a9379d115aff.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2023-07-04"
---

# Cisco Call Manager

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-7ada1c3d-7716-4b0c-9df5-a9379d115aff

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ada1c3d-7716-4b0c-9df5-a9379d115aff)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7ada1c3d-7716-4b0c-9df5-a9379d115aff.json)

## Summary

The Financial Ombudsman Service has awarded a contract for the renewal of Cisco Call Manager support valued at £131,149. The procurement method used was selective, involving a call-off from a framework agreement. The contract period runs from June 1, 2023, to May 31, 2024. The tender concluded with the selection of Computacenter Plc as the supplier, based in Hatfield, Hertfordshire, United Kingdom.

This opportunity is ideal for businesses in the Software package and information systems industry category. Companies with expertise in providing technology support services, specifically related to Cisco products, may find this tender suitable for business growth. The contract opens up possibilities for suppliers to engage with the Financial Ombudsman Service and deliver services in London, United Kingdom.

## Notice

Renewal of Cisco Call Manager support for a period of 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/97cec255-7d5c-4e06-8ee9-9c0706734453 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jul 2023 |
| Submission deadline | 22 May 2023 |
| Future notice date | Not specified |
| Award date | 23 May 2023 |
| Contract period | 31 May 2023 - 31 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £131,149 |
| Lots value | Not specified |
| Awards value | £131,149 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 4 Jul 2023 at 15:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/97cec255-7d5c-4e06-8ee9-9c0706734453

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/97cec255-7d5c-4e06-8ee9-9c0706734453
  4th July 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ada1c3d-7716-4b0c-9df5-a9379d115aff. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7ada1c3d-7716-4b0c-9df5-a9379d115aff.json.