---
title: "Cortex Software including Support & Maintenance"
ocid: "ocds-b5fd17-7aedbe8b-bbed-4fd2-8c20-40a70ffc32b2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7aedbe8b-bbed-4fd2-8c20-40a70ffc32b2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7aedbe8b-bbed-4fd2-8c20-40a70ffc32b2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7aedbe8b-bbed-4fd2-8c20-40a70ffc32b2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARWICKSHIRE POLICE"
published: "2025-03-24"
---

# Cortex Software including Support & Maintenance

Buyer: WARWICKSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-7aedbe8b-bbed-4fd2-8c20-40a70ffc32b2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7aedbe8b-bbed-4fd2-8c20-40a70ffc32b2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7aedbe8b-bbed-4fd2-8c20-40a70ffc32b2.json)

## Summary

The Police & Crime Commissioner for Warwickshire, on behalf of Warwickshire Police, has awarded a contract for Cortex Software, including support and maintenance, to Phoenix Software Limited. This contract facilitates system upgrades and potential development, and has been secured through a direct award via the Kent County Council Software Products & Associated Services framework (Y23065). The contract is valued at £1,200,000, reflecting potential extensions and upgrades, and spans an initial term of three years, starting from 18th March 2025 to 17th March 2028, with the possibility of extending by an additional two years. This procurement falls under the 'Industry specific software package' category (CPV code: 48100000) and is located in the West Midlands, United Kingdom. The procurement method employed is 'selective' through a call-off from a framework agreement, reaching its award stage as of 14th March 2025.

This contract presents significant business growth opportunities, particularly for companies specialising in industry-specific software packages, system support, and software-related services. Small and medium enterprises (SMEs), as well as voluntarily community and social enterprises (VCSEs), may find this tender well-suited to their capabilities and expertise. Businesses involved in security, software maintenance, and development will benefit from the anticipated system upgrades and ongoing support requirements, making it an attractive opportunity to collaborate with Warwickshire Police and extend their services within the public sector.

## Notice

The Police & Crime Commissioner for Warwickshire on behalf of Warwickshire Police has awarded a contract to continue the use of Cortex software including support and maintenance, the contract also allows for system upgrades and potential development. This is a direct award via Kent County Council Software Products & Associated Services framework reference Y23065. The contract is in place for an initial term of 3 years with options to extend for 2 x 12 months periods or by a single 24 month period. The contract value reflects possible extensions and estimates for system upgrades and developments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6560c681-f349-4093-9173-1a06c10ef452 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2025 |
| Submission deadline | 10 Mar 2025 |
| Future notice date | Not specified |
| Award date | 14 Mar 2025 |
| Contract period | 18 Mar 2025 - 17 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | Not specified |
| Awards value | £429,739 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE POLICE |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV35 7QB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick All Saints & Woodloes |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48100000 - Industry specific software package
- 72250000 - System and support services
- 72260000 - Software-related services

## Release History

- 24 Mar 2025 at 10:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6560c681-f349-4093-9173-1a06c10ef452

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6560c681-f349-4093-9173-1a06c10ef452
  24th March 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7aedbe8b-bbed-4fd2-8c20-40a70ffc32b2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7aedbe8b-bbed-4fd2-8c20-40a70ffc32b2.json.