---
title: "Application & Enrolment BPO Service Agreement (SSL)"
ocid: "ocds-b5fd17-7b17aa59-8066-457f-a613-9d3088fa8d7d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b17aa59-8066-457f-a613-9d3088fa8d7d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7b17aa59-8066-457f-a613-9d3088fa8d7d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7b17aa59-8066-457f-a613-9d3088fa8d7d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2022-02-07"
---

# Application & Enrolment BPO Service Agreement (SSL)

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-7b17aa59-8066-457f-a613-9d3088fa8d7d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b17aa59-8066-457f-a613-9d3088fa8d7d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7b17aa59-8066-457f-a613-9d3088fa8d7d.json)

## Summary

The Home Office is seeking services under the title "Application & Enrolment BPO Service Agreement (SSL)," primarily in the office-support services category. This procurement process has reached the award stage, with a notable contract value of £157,250,488. The contract is effective from 22nd October 2010 until 30th April 2022, and the procurement method employed is a competitive procedure with negotiation, qualifying as selective above the threshold. Interested parties should be aware that this process encompasses various delivery addresses, including the UK and British Overseas Territories, and it has been fully initiated and concluded.

This contract represents substantial opportunities for businesses specialising in business process outsourcing and related services, particularly large firms with the capacity to manage extensive service agreements. Organisations focused on office-support services could find this tender relevant, as they may offer similar capabilities or enhancements to the existing contract. Through participation in such lucrative government contracts, businesses can scale operations, expand service offerings, and enhance reputational standing in the competitive public procurement arena.

## Notice

Provision of Business Process Outsourcing

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2cc2aa54-9972-45c8-af18-3f3de901dd8e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2022 |
| Submission deadline | 21 Apr 2009 |
| Future notice date | Not specified |
| Award date | 21 Oct 2010 |
| Contract period | 21 Oct 2010 - 30 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £157,250,488 |
| Lots value | Not specified |
| Awards value | £126,611,277 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOPRA STERIA |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79500000 - Office-support services

## Release History

- 7 Feb 2022 at 15:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2cc2aa54-9972-45c8-af18-3f3de901dd8e
- 4 Feb 2022 at 15:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8bbd84d4-883c-48e7-ae91-d079908d3ca6
- 4 Feb 2022 at 15:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/26c0d304-ef2a-4893-9d8b-8f2595928910

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2cc2aa54-9972-45c8-af18-3f3de901dd8e
  7th February 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8bbd84d4-883c-48e7-ae91-d079908d3ca6
  4th February 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/26c0d304-ef2a-4893-9d8b-8f2595928910
  4th February 2022 - Awarded contract notice on Contracts Finder
- https://atamis-8888.cloudforce.com/sfc/p/58000000L5A4/a/4I000001R4CU/wDk80unhDOZnVVX_80Ji8UrC8IsZNqgU3jMv5C43F_Y
  BPO Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b17aa59-8066-457f-a613-9d3088fa8d7d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7b17aa59-8066-457f-a613-9d3088fa8d7d.json.