--- title: "(NU/1330) Provision of Support and Maintenance for the University's SAP systems including maintenance and development of mandatory student reporting" ocid: "ocds-b5fd17-7b664030-1657-49c9-bcb9-6892baeed199" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b664030-1657-49c9-bcb9-6892baeed199" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7b664030-1657-49c9-bcb9-6892baeed199.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7b664030-1657-49c9-bcb9-6892baeed199.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NEWCASTLE UNIVERSITY" published: "2017-09-18" --- # (NU/1330) Provision of Support and Maintenance for the University's SAP systems including maintenance and development of mandatory student reporting Buyer: NEWCASTLE UNIVERSITY Current stage: Tender OCID: ocds-b5fd17-7b664030-1657-49c9-bcb9-6892baeed199 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b664030-1657-49c9-bcb9-6892baeed199) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7b664030-1657-49c9-bcb9-6892baeed199.json) ## Summary The Newcastle University is currently initiating a tender titled "(NU/1330) Provision of Support and Maintenance for the University's SAP systems including maintenance and development of mandatory student reporting." This opportunity falls within the technical computer support services industry and is situated in the North East region of England. The tender period is set to conclude on 20th October 2017, with a contract anticipated to commence on 1st January 2018 and run until 31st December 2021. The procurement method is an open procedure, with an estimated contract value of £10,000,000. This procurement presents significant opportunities for businesses specialising in IT services, particularly those experienced in SAP system maintenance and support. Companies capable of providing comprehensive technical support, software licensing, and adaptation to regulatory updates in the higher education sector would be well-positioned to compete. Engaging with this tender could lead to long-term partnerships with a prominent educational institution, fostering potential growth in the technology and education services markets. ## Notice The University implemented SAP as its main corporate management information system in 1999 and hasexpanded the SAP landscape over the past 18 years. The University's SAP environment is extremely wide-ranging and complex and regularly upgraded. The underlying database was migrated from Oracle to HANA in2016. The core systems include: 1. Financials, Logistics, HR, Payroll, Student Lifecycle Management (all ECC 6.0 EHP 8); 2. RM (7.0 EHP 4); 3. Portal (Netweaver 7.5); 4. PI (Netweaver 7.5); 5. SRM (7.0 EHP 4); 6. Business Warehouse (Netweaver 7.5); 7. HANA 1.0 SP12; 8. Identity Management (Netweaver 7.5); 9. LAMA (Netweaver 7.5); 10. ILM (Netweaver 7.5); 11. SAP Gateway (Netweaver 7.5); 12. Solution Manager (7.2). There are 3 elements to this scope: a) Provision via the VAR of SAP Standard support for the full scope of the current SAP products and licences purchased by Newcastle University. b) The on-going maintenance of the mandatory student reporting requirements, including HESA/HESES functionality to ensure the University meets its obligations. This includes the implementation of annual mandatory updates and logic revisions in line with changes in UK HE. c) The supply of new and additional SAP licenses as and when required by the University. It is envisaged that this may include Success Factors over the lifetime of this contract. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d7c0515-024c-4379-927f-e3e7eaf5c97a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Sep 2017 | | Submission deadline | 20 Oct 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jan 2018 - 31 Dec 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £10,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NEWCASTLE UNIVERSITY | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 7RU | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72611000 - Technical computer support services ## Release History - 18 Sep 2017 at 12:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0d7c0515-024c-4379-927f-e3e7eaf5c97a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/0d7c0515-024c-4379-927f-e3e7eaf5c97a 18th September 2017 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=351cf22c-509c-e711-80e6-005056b64545 Advert ## Notice URLs - https://www.ncl.ac.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b664030-1657-49c9-bcb9-6892baeed199. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7b664030-1657-49c9-bcb9-6892baeed199.json.