---
title: "Provision of a Digital Payment Platform for the Herefordshire Council Crisis and Resilience Fund"
ocid: "ocds-b5fd17-7b74b034-a957-41c9-9bd1-fa227b0bacd2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b74b034-a957-41c9-9bd1-fa227b0bacd2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7b74b034-a957-41c9-9bd1-fa227b0bacd2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7b74b034-a957-41c9-9bd1-fa227b0bacd2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Herefordshire Council"
published: "2026-08-06"
---

# Provision of a Digital Payment Platform for the Herefordshire Council Crisis and Resilience Fund

Buyer: Herefordshire Council  
Current stage: Award  
OCID: ocds-b5fd17-7b74b034-a957-41c9-9bd1-fa227b0bacd2

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## Summary

Herefordshire Council procured a digital payment platform to support its Crisis and Resilience Fund. The service covers the provision, implementation and operation of a secure, scalable and compliant platform for distributing emergency financial assistance to eligible individuals and families. Payment methods include digital vouchers, prepaid cards, bank transfers and cash-out mechanisms. Council employees and authorised partner organisations will use the platform to make and manage payments. This is a financial transaction processing service, within the wider financial services category, delivered for Herefordshire Council in the West Midlands. The requirement is for services and is relevant to providers of public-sector payment technology, voucher platforms, prepaid card services and related transaction processing.

The procurement is complete and has been awarded. Herefordshire Council made the award to Evouchers Limited on 4 August 2026, following a selective call-off from the Procurement for Housing Electronic Payment Services framework. The awarded value is £1,500,000 in total, in GBP. The contract runs from 5 August 2026 to 4 August 2029. The original tender submission deadline was 4 August 2026 at 12:00. Evouchers Limited is the sole recorded supplier and the award is active. The procurement was suitable for small and medium-sized enterprises. The requirement was evaluated through the framework call-off process; the available information does not set out separate price, quality or technical weightings.

For a future requirement of this kind, credible suppliers would need a secure and scalable digital payments platform capable of handling emergency assistance for individuals and families. Relevant capability includes issuing and managing digital vouchers, prepaid cards and bank transfers, alongside reliable cash-out arrangements. Suppliers should be able to support multiple authorised users, including council staff and partner organisations, with strong controls over eligibility, payment approval, transaction processing and reporting. Compliance, data protection, service resilience and implementation experience in a public-sector or welfare-support setting would be important differentiators. The award also shows that a specialist SME can deliver this type of council-wide financial assistance infrastructure through a framework call-off route.

## Notice

Herefordshire Council has awarded a call-off contract under the Procurement for Housing (PfH) Electronic Payment Services framework to Evouchers Limited for the provision, implementation and operation of a secure, scalable and compliant digital payment platform to support the Council's Crisis and Resilience Fund. The platform will enable Council employees and authorised partner organisations to distribute emergency financial assistance to eligible individuals and families through a range of payment methods, including digital vouchers, prepaid cards, bank transfers and cash-out mechanisms. This is an award notice and is not an opportunity to bid for this requirement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6dd722ce-3de1-4e41-931f-04829b2ec18e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2026 |
| Submission deadline | 4 Aug 2026 |
| Future notice date | Not specified |
| Award date | 4 Aug 2026 |
| Contract period | 5 Aug 2026 - 4 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | Not specified |
| Awards value | £1,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Herefordshire Council |
| Locality | HEREFORD |
| Postcode area | Hereford |
| Postcode | HR4 0LE |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG11 Herefordshire, County of |
| Local authority | Herefordshire, County of |
| Electoral ward | Widemarsh |
| Westminster constituency | Hereford and South Herefordshire |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EVOUCHERS LIMITED |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66170000 - Financial consultancy, financial transaction processing and clearing-house services

## Release History

- 6 Aug 2026 at 14:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6dd722ce-3de1-4e41-931f-04829b2ec18e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6dd722ce-3de1-4e41-931f-04829b2ec18e
  6th August 2026 - Awarded contract notice on Contracts Finder

## Provenance

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