---
title: "Request for Quotation for the provision of FOI, SAR and Complaints Management System"
ocid: "ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEICESTERSHIRE COUNTY COUNCIL"
published: "2023-11-22"
---

# Request for Quotation for the provision of FOI, SAR and Complaints Management System

Buyer: LEICESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10.json)

## Summary

The Leicestershire County Council is looking for a consolidated solution for the provision of FOI, SAR, and Complaints Management System. The procurement process is in the award stage, with a contract period running from November 11, 2023, to November 10, 2025. The total contract value is £62,400 GBP and the procurement method is an open procedure. The deadline for tender submissions was April 24, 2023, and the procurement falls under the IT services category.

This tender opportunity by Leicestershire County Council can benefit businesses in the IT services sector, particularly those offering consulting, software development, and Internet support. Small and medium-sized enterprises (SMEs) are well-suited to compete for this contract due to the council's preference for SME participation. Businesses located across different regions in the United Kingdom can bid for this opportunity, creating growth prospects for a diverse range of companies within the industry.

## Notice

Leicestershire County Council (LCC) is seeking a consolidated solution that manages the following areas:\\r\r \\r\r * FOI and EIR requests\\r\r * Subject Access Requests\\r\r * Data Incidents\\r\r * Local Government and Social Care Ombudsman & Information Commissioners Office (ICO) enquiries\\r\r * Corporate Compliments and Comments\\r\r * Statutory and non-statutory complaints\\r\r * MP / Councillor Enquiries\\r\r

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/651f230b-49e3-4f6d-a13b-32453ac6db76 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2023 |
| Submission deadline | 24 Apr 2023 |
| Future notice date | Not specified |
| Award date | 5 Oct 2023 |
| Contract period | 11 Nov 2023 - 10 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £62,400 |
| Lots value | Not specified |
| Awards value | £62,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE COUNTY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE3 8RA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIGITAL INTERACTIVE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Nov 2023 at 13:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/651f230b-49e3-4f6d-a13b-32453ac6db76
- 20 Nov 2023 at 12:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c8f0988a-7084-4a45-96a7-7b1dd8490ed6
- 6 Oct 2023 at 10:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cf45d3b2-d894-48ef-84a6-1b89632c9edc
- 6 Oct 2023 at 10:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2fd77cfa-1fe3-4468-867a-35ec143dacd9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/651f230b-49e3-4f6d-a13b-32453ac6db76
  22nd November 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c8f0988a-7084-4a45-96a7-7b1dd8490ed6
  20th November 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/cf45d3b2-d894-48ef-84a6-1b89632c9edc
  6th October 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2fd77cfa-1fe3-4468-867a-35ec143dacd9
  6th October 2023 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=55935566-21d2-ed11-8121-005056b64545
  Advert

## Notice URLs

- https://www.eastmidstenders.org/index.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7b76d88a-2136-4c27-b44b-7692a0e6df10.json.