--- title: "Digital Customer Information System for TfWM - Market Engagement" ocid: "ocds-b5fd17-7b77cbbd-9792-4cb6-8aaa-f6bc072ea365" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b77cbbd-9792-4cb6-8aaa-f6bc072ea365" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7b77cbbd-9792-4cb6-8aaa-f6bc072ea365.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7b77cbbd-9792-4cb6-8aaa-f6bc072ea365.json" source: "Contracts Finder" current_stage: "Planning" buyer: "WEST MIDLANDS COMBINED AUTHORITY" published: "2022-11-01" --- # Digital Customer Information System for TfWM - Market Engagement Buyer: WEST MIDLANDS COMBINED AUTHORITY Current stage: Planning OCID: ocds-b5fd17-7b77cbbd-9792-4cb6-8aaa-f6bc072ea365 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b77cbbd-9792-4cb6-8aaa-f6bc072ea365) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7b77cbbd-9792-4cb6-8aaa-f6bc072ea365.json) ## Summary The West Midlands Combined Authority has initiated a tender process for a Digital Customer Information System to enhance digital at-stop information services primarily for the bus network. The tender title is "Digital Customer Information System for TfWM - Market Engagement." The procurement falls under the industry category of Software package and information systems. The deadline for engagement responses is 15th November 2022 at 23:59 GMT. This tender presents an opportunity for software suppliers interested in providing systems for at-stop electronic passenger information content, content management, asset management systems, and digital code management. Suppliers able to offer communication and multimedia software packages, database and operating software packages, as well as information systems and servers are well-suited to compete. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate in this procurement. ## Notice This is a Market Engagement Questionnaire for potential suppliers to express interest in working with Transport for West Midlands to provide software systems for digital at-stop information. Primarily for the bus network, the system or systems will consist of three Service Requirements to monitor and maintain: - On street Electronic Passenger Information (EPI) content - Content Management System (CMS) - On street EPI hardware - Asset Management System (AMS) - QR codes (or similar) at stops and interchanges - Digital Code Management. Potential suppliers are asked to submit a response to the questions set out in the attached questionnaire of this PQQ. The information you provide will be purely used to aid us in shaping our requirements and documentation, it will not be evaluated in any way. Further key detail around expressing an interest in this exercise are listed below: Portal Website: https://wmca.bravosolution.co.uk Bravo Solution Project Reference: Project_634 Once registered, please access Project_634 on our e-tendering portal and respond to PQQ_165. There you can read more about this project and submit your company information along with your responses to our questions. Please submit your responses via the Qualification Envelope (Bravo Reference: PQQ_165) by the closing date of 15th November 2022 at 23:59pm. * Please Note that suppliers should not contact officers of the WMCA directly regarding this opportunity, all questions should be submitted through the Bravo Portal ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3a88ad3-fe27-40dc-9321-aba3f205b930 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Nov 2022 | | Submission deadline | Not specified | | Future notice date | 15 Nov 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST MIDLANDS COMBINED AUTHORITY | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B19 3SD | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48500000 - Communication and multimedia software package - 48600000 - Database and operating software package - 48800000 - Information systems and servers - 48900000 - Miscellaneous software package and computer systems ## Release History - 1 Nov 2022 at 13:52 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/a3a88ad3-fe27-40dc-9321-aba3f205b930 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a3a88ad3-fe27-40dc-9321-aba3f205b930 1st November 2022 - Early engagement notice on Contracts Finder ## Notice URLs - https://wmca.bravosolution.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b77cbbd-9792-4cb6-8aaa-f6bc072ea365. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7b77cbbd-9792-4cb6-8aaa-f6bc072ea365.json.