---
title: "CCP023 - Supply of a Service Desk Solution"
ocid: "ocds-b5fd17-7b80c641-1ee8-4aae-a420-c3b47a994dce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b80c641-1ee8-4aae-a420-c3b47a994dce"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7b80c641-1ee8-4aae-a420-c3b47a994dce.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7b80c641-1ee8-4aae-a420-c3b47a994dce.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DERBYSHIRE COUNTY COUNCIL"
published: "2021-05-05"
---

# CCP023 - Supply of a Service Desk Solution

Buyer: DERBYSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7b80c641-1ee8-4aae-a420-c3b47a994dce

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## Summary

Derbyshire County Council has completed a procurement process titled "CCP023 - Supply of a Service Desk Solution," aimed at acquiring an ICT Service Desk Solution through the G-Cloud framework. This contract falls under the software packages and information systems category (CPV 48000000) and has a total value of £371,960. The contract period commenced on 3rd May 2021 and will continue until 2nd May 2025. The procurement method used was designated as 'Other', and the relevant procurement stage is marked as 'Award' with the award notice published on 5th May 2021.

This tender presents valuable opportunities for businesses in the ICT and service desk sectors, especially those focusing on software solutions and support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to consider competing, as these organisations are recognised as suitable candidates in the procurement process. The competitive environment offers the chance for businesses to expand their portfolios and establish long-term relationships with a key public sector buyer in the East Midlands.

## Notice

The Supply of an ICT Service Desk Solution procured via G-Cloud framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4bcf84d7-dd60-4388-a886-ec7a797e3dea |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2021 |
| Submission deadline | 1 Apr 2021 |
| Future notice date | Not specified |
| Award date | 5 Apr 2021 |
| Contract period | 2 May 2021 - 2 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £371,960 |
| Lots value | Not specified |
| Awards value | £372,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBYSHIRE COUNTY COUNCIL |
| Locality | MATLOCK |
| Post town | Derby |
| Postcode | DE4 3FW |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Derbyshire Dales |
| Electoral ward | Matlock West |
| Westminster constituency | Derbyshire Dales |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HALO SERVICE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 May 2021 at 12:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4bcf84d7-dd60-4388-a886-ec7a797e3dea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4bcf84d7-dd60-4388-a886-ec7a797e3dea
  5th May 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.derbyshire.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b80c641-1ee8-4aae-a420-c3b47a994dce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7b80c641-1ee8-4aae-a420-c3b47a994dce.json.