---
title: "GSS24026- Customer Service Advisor"
ocid: "ocds-b5fd17-7b8e40e7-b78c-443a-8780-ead9b713a99d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b8e40e7-b78c-443a-8780-ead9b713a99d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7b8e40e7-b78c-443a-8780-ead9b713a99d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7b8e40e7-b78c-443a-8780-ead9b713a99d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2024-01-08"
---

# GSS24026- Customer Service Advisor

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-7b8e40e7-b78c-443a-8780-ead9b713a99d

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7b8e40e7-b78c-443a-8780-ead9b713a99d.json)

## Summary

The UK Shared Business Services Limited has awarded a contract for a Customer Service Advisor, valued at £36,144.20. The procurement method used was selective, calling off from a framework agreement. The contract period starts on 7th December 2023 and ends on 6th December 2024. The award was granted to Hays Specialist Recruitment on 22nd December 2023 in England.

This tender presents an opportunity for businesses in the services industry, especially those providing temporary staff services in the United Kingdom. Small and medium enterprises (SMEs) are well-suited to compete as the award was made under the CCS Non Clinical Temporary and Fixed Term Staff Framework. Understanding the requirements of providing Customer Service Advisor services will be crucial for successful participation in this procurement process.

## Notice

***Please note this is an award notice, not a call for competition*** UK Shared Business Services have a requirement to bring in a Customer Service Advisor. This has been sourced via direct award against CCS Non Clinical Temporary and Fixed Term Staff Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9a31043e-40fb-497a-bc29-55a0f91962ec |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2024 |
| Submission deadline | 3 Dec 2023 |
| Future notice date | Not specified |
| Award date | 22 Dec 2023 |
| Contract period | 7 Dec 2023 - 6 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,144 |
| Lots value | Not specified |
| Awards value | £36,144 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1UH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HAYS SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 8 Jan 2024 at 13:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9a31043e-40fb-497a-bc29-55a0f91962ec

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9a31043e-40fb-497a-bc29-55a0f91962ec
  8th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/e9130fa4-dea6-40d5-880c-c8fa69afad0f

## Notice URLs

- http://www.uksbs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7b8e40e7-b78c-443a-8780-ead9b713a99d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7b8e40e7-b78c-443a-8780-ead9b713a99d.json.