---
title: "Locomotion Exit Surveys - AWARD"
ocid: "ocds-b5fd17-7ba6737b-ec41-4874-9f04-fdfedb1f0fc1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ba6737b-ec41-4874-9f04-fdfedb1f0fc1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7ba6737b-ec41-4874-9f04-fdfedb1f0fc1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7ba6737b-ec41-4874-9f04-fdfedb1f0fc1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SCIENCE MUSEUM GROUP"
published: "2023-08-03"
---

# Locomotion Exit Surveys - AWARD

Buyer: SCIENCE MUSEUM GROUP  
Current stage: Award  
OCID: ocds-b5fd17-7ba6737b-ec41-4874-9f04-fdfedb1f0fc1

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## Summary

The Science Museum Group has awarded a contract for Customer Satisfaction Survey services titled "Locomotion Exit Surveys". The contract involves providing 150 face-to-face interviews per month at Locomotion railway museum in County Durham from July 2023 to March 2024. The procurement stage was an open procedure, with the tender period closing on June 26, 2023. The Science Museum Group, headquartered in London, is the buying organisation, and the contract was awarded to Spirul Ltd.

This tender presents an opportunity for businesses specialising in survey and market research services to compete. The contract is suitable for SMEs and seeks to satisfy the buyer's need for customer satisfaction data collection. As the awarded contract covers a specific timeframe and location, businesses capable of providing services in these parameters would be well-suited to respond to the tender and potentially grow their business through this opportunity.

## Notice

The Science Museum Group wishes to appoint a Supplier to provide 150 face-to-face interviews at Locomotion railway museum (near Shildon in County Durham) per calendar month. This would be approx. eight days of interviewing (between 11am and 5pm) over a mix of school holidays, weekends and weekdays per month for each of the nine months July 2023 to March 2024. The questionnaire has been created by the Science Museum Group using Snap Online. The agency is expected to provide interviewers with tablets able to access the online survey. All of our museums have free Wi-Fi available, but Snap Online also works independently of being online, with the interviewer able to upload completed interviews once an internet connection is established. Interviewing to start as soon after 1st July 2023 as possible.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dca109b3-102f-4b04-b8dc-74523ee3a7a8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Aug 2023 |
| Submission deadline | 26 Jun 2023 |
| Future notice date | Not specified |
| Award date | 18 Jul 2023 |
| Contract period | 30 Jun 2023 - 3 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £16,173 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCIENCE MUSEUM GROUP |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW7 2DD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Brompton & Hans Town |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPIRUL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services
- 79311000 - Survey services
- 79342311 - Customer satisfaction survey

## Release History

- 3 Aug 2023 at 09:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dca109b3-102f-4b04-b8dc-74523ee3a7a8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dca109b3-102f-4b04-b8dc-74523ee3a7a8
  3rd August 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.sciencemuseumgroup.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ba6737b-ec41-4874-9f04-fdfedb1f0fc1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7ba6737b-ec41-4874-9f04-fdfedb1f0fc1.json.