---
title: "R5342 Lot 2: Multifunctional Devices and Print Management Software and Services"
ocid: "ocds-b5fd17-7bbb84e1-ebf1-4b1e-b45e-a4e72d0e303f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7bbb84e1-ebf1-4b1e-b45e-a4e72d0e303f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7bbb84e1-ebf1-4b1e-b45e-a4e72d0e303f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7bbb84e1-ebf1-4b1e-b45e-a4e72d0e303f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TOWER HAMLETS"
published: "2019-02-22"
---

# R5342 Lot 2: Multifunctional Devices and Print Management Software and Services

Buyer: TOWER HAMLETS  
Current stage: Award  
OCID: ocds-b5fd17-7bbb84e1-ebf1-4b1e-b45e-a4e72d0e303f

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## Summary

The procurement process titled "R5342 Lot 2: Multifunctional Devices and Print Management Software and Services" was conducted by the Tower Hamlets organisation, located in London, United Kingdom. This tender, categorised under the repair, maintenance, and associated services related to personal computers and telecommunications, is at the award stage and was published on 22 February 2019. The contract is valued at £600,000 and is set to run from 1 January 2019 to 31 December 2021, with the tender period having ended on 1 November 2018.

This tender presents significant opportunities for businesses in the telecommunications and IT services sectors, particularly those capable of providing multifunctional devices and comprehensive print management solutions. Companies that specialise in hardware consultancy, office equipment maintenance, and systems consultancy services would be well-positioned to participate. Engaging with such contracts can facilitate growth and development for suppliers looking to establish or expand their presence in the public sector marketplace.

## Notice

* Provision of voice calls * Provision of a voicemail service * Provision of short-code/extension dialling. Closed number group facilities * Ability to prevent the receipt of unsolicited calls and text messages * Ability to bar by default for all connections unless by exception: o International voice calls o International voice and data roaming o Premium rate calls and SMS services o Non-geographic numbers (excluding 0300, 0845 and 0800 which must all be included) * MMS messages * Provision of texts (SMS) * Provision of a data service: 4G as default, 3G by exception, 5G plans * Provision of a machine sim service (for chip and pin devices, lifts, boiler rooms etc.) The supplier will add or remove service bars upon request.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc75c093-4f48-4a9e-97a0-e02a1631014f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2019 |
| Submission deadline | 1 Nov 2018 |
| Future notice date | Not specified |
| Award date | 15 Nov 2018 |
| Contract period | 1 Jan 2019 - 31 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £380,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 2BG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Poplar |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TELEFONICA (UK |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30120000 - Photocopying and offset printing equipment
- 30190000 - Various office equipment and supplies
- 48620000 - Operating systems
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 72100000 - Hardware consultancy services
- 72220000 - Systems and technical consultancy services

## Release History

- 22 Feb 2019 at 14:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fc75c093-4f48-4a9e-97a0-e02a1631014f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc75c093-4f48-4a9e-97a0-e02a1631014f
  22nd February 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.towerhamlets.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7bbb84e1-ebf1-4b1e-b45e-a4e72d0e303f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7bbb84e1-ebf1-4b1e-b45e-a4e72d0e303f.json.