---
title: "Award of IT Helpdesk Contract via G-Cloud 13"
ocid: "ocds-b5fd17-7bea19b1-247d-44c6-b98b-2694fe4bac17"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7bea19b1-247d-44c6-b98b-2694fe4bac17"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7bea19b1-247d-44c6-b98b-2694fe4bac17.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7bea19b1-247d-44c6-b98b-2694fe4bac17.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SALVATION ARMY HOUSING ASSOCIATION"
published: "2024-05-23"
---

# Award of IT Helpdesk Contract via G-Cloud 13

Buyer: SALVATION ARMY HOUSING ASSOCIATION  
Current stage: Award  
OCID: ocds-b5fd17-7bea19b1-247d-44c6-b98b-2694fe4bac17

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7bea19b1-247d-44c6-b98b-2694fe4bac17)  
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## Summary

The Salvation Army Housing Association has awarded a contract for IT helpdesk services via G-Cloud 13 to Hornbill Technologies Ltd. The contract is worth £44,390.16 and will run from May 28, 2024, to May 27, 2027. The tender was a selective procurement method with a tender period ending on May 1, 2024. The contracting authority is the Salvation Army Housing Association, located at 2nd Floor, 53-55 Victoria Square, Bolton, England.

This procurement opportunity is suitable for small and medium-sized enterprises (SMEs) interested in providing helpdesk services. Businesses with experience in IT support and cloud-based solutions may find this tender particularly well-suited for their capabilities. The award notice for this contract is available on Contracts Finder for further details.

## Notice

Provision of a cloud based IT helpdesk. This is procured via the G-Cloud 13 framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/39915c45-5fef-48bd-9f80-e4e5bdda4987 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2024 |
| Submission deadline | 1 May 2024 |
| Future notice date | Not specified |
| Award date | 15 May 2024 |
| Contract period | 27 May 2024 - 27 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £44,390 |
| Lots value | Not specified |
| Awards value | £44,390 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SALVATION ARMY HOUSING ASSOCIATION |
| Locality | BOLTON |
| Post town | Bolton |
| Postcode | BL1 1RZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD36 Greater Manchester North West |
| Local authority | Bolton |
| Electoral ward | Queens Park & Central |
| Westminster constituency | Bolton North East |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HORNBILL TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253100 - Helpdesk services

## Release History

- 23 May 2024 at 10:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/39915c45-5fef-48bd-9f80-e4e5bdda4987

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/39915c45-5fef-48bd-9f80-e4e5bdda4987
  23rd May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7bea19b1-247d-44c6-b98b-2694fe4bac17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7bea19b1-247d-44c6-b98b-2694fe4bac17.json.