---
title: "OS B2B User-Centred Research"
ocid: "ocds-b5fd17-7bea1c50-af35-490f-a052-5a0b2128acd3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7bea1c50-af35-490f-a052-5a0b2128acd3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7bea1c50-af35-490f-a052-5a0b2128acd3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7bea1c50-af35-490f-a052-5a0b2128acd3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFCOM"
published: "2024-12-05"
---

# OS B2B User-Centred Research

Buyer: OFCOM  
Current stage: Award  
OCID: ocds-b5fd17-7bea1c50-af35-490f-a052-5a0b2128acd3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7bea1c50-af35-490f-a052-5a0b2128acd3)  
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## Summary

This procurement process, managed by OFCOM, involves an awarded contract for user-centred research titled "OS B2B User-Centred Research" pertaining to regulated services in the industry category of research services. The research, aimed at exploring attitudes and compliance related to the Online Safety Act, will take place in London, United Kingdom. OFCOM has awarded the contract to Ipsos MORI, starting on 11 November 2024 and concluding on 31 December 2025. The procurement method used is a call-off from a framework agreement, indicating a selective process. Key dates include the tender period ending on 4 October 2024 and the award date on the same day.

This tender presents a significant opportunity for businesses specialising in research services, especially those with expertise in user-centred research and regulatory compliance. Small and medium-sized enterprises (SMEs) will find this contract suitable, offering them a chance to work with a major regulatory body such as OFCOM and to contribute valuable insights into the compliance behaviours surrounding the Online Safety Act. Engaging in this contract could lead to further opportunities in the public sector, enhancing business credibility and expanding their portfolio of high-profile projects.

## Notice

This awarded contract is for user-centred research with regulated services. The aim being to explore attitudes, knowledge, beliefs and habits of these services with regards to compliance of the OSA (Online Safety Act), and barriers and enablers to them complying.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8f1b0ea6-e6c3-44cb-a537-fda14e024e06 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Dec 2024 |
| Submission deadline | 4 Oct 2024 |
| Future notice date | Not specified |
| Award date | 3 Oct 2024 |
| Contract period | 11 Nov 2024 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £219,999 |
| Lots value | Not specified |
| Awards value | £219,999 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFCOM |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9HA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS MORI |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 5 Dec 2024 at 16:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8f1b0ea6-e6c3-44cb-a537-fda14e024e06

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8f1b0ea6-e6c3-44cb-a537-fda14e024e06
  5th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7bea1c50-af35-490f-a052-5a0b2128acd3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7bea1c50-af35-490f-a052-5a0b2128acd3.json.