---
title: "Valuing Journey Quality"
ocid: "ocds-b5fd17-7c0e13f9-48b2-4458-9563-cb38854450a8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c0e13f9-48b2-4458-9563-cb38854450a8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7c0e13f9-48b2-4458-9563-cb38854450a8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7c0e13f9-48b2-4458-9563-cb38854450a8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS AGENCY"
published: "2017-04-13"
---

# Valuing Journey Quality

Buyer: HIGHWAYS AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-7c0e13f9-48b2-4458-9563-cb38854450a8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c0e13f9-48b2-4458-9563-cb38854450a8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7c0e13f9-48b2-4458-9563-cb38854450a8.json)

## Summary

The procurement process titled "Valuing Journey Quality" was conducted by the Highways Agency, targeting the highways consultancy services industry. The procurement stage is complete, with the contract awarded on 8th February 2017, and the contract period running from 9th February to 10th July 2017. The tender was valued at approximately £140,995.40 and covered various delivery locations including the United Kingdom and other overseas territories.

This tender presents an opportunity for businesses specialising in highways consultancy and research methodologies, particularly those capable of conducting contingent valuation studies. Companies with expertise in assessing customer satisfaction and willingness to pay for service quality in infrastructure could greatly benefit from engaging in such projects. The research is part of a broader initiative, allowing firms with innovative approaches and robust methodologies to position themselves as key players for future contracts in the transport sector.

## Notice

Highways England is looking to engage a technical supplier for the provision of research to be able to assess customers' Willingness to Pay for different qualities of road surface. This will be estimated by commissioning a piece of contingent valuation research. These values will then be used to help inform our investment decisions about when, and how to renew pavements on our network. This research is the pilot for a wider scope of research to be carried out over the coming years. As such, there is a requirement to design the research with a robust methodology that would allow it to be applied in other priority areas.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/82b8dd4c-1f88-4b4d-9033-935da284190c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2017 |
| Submission deadline | 8 Feb 2017 |
| Future notice date | Not specified |
| Award date | 8 Feb 2017 |
| Contract period | 9 Feb 2017 - 10 Jul 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £140,995 |
| Lots value | Not specified |
| Awards value | £140,995 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS AGENCY |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS11 9AT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Beeston & Holbeck |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OVE ARUP & PARTNERS |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71311210 - Highways consultancy services

## Release History

- 13 Apr 2017 at 10:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/82b8dd4c-1f88-4b4d-9033-935da284190c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/82b8dd4c-1f88-4b4d-9033-935da284190c
  13th April 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c0e13f9-48b2-4458-9563-cb38854450a8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7c0e13f9-48b2-4458-9563-cb38854450a8.json.