---
title: "CNTR0010853 - Adult Social Care IAG Web platform - AWARD"
ocid: "ocds-b5fd17-7c1c67e3-af6b-4875-84bf-facbd3bd4fe6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c1c67e3-af6b-4875-84bf-facbd3bd4fe6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7c1c67e3-af6b-4875-84bf-facbd3bd4fe6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7c1c67e3-af6b-4875-84bf-facbd3bd4fe6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2021-03-18"
---

# CNTR0010853 - Adult Social Care IAG Web platform - AWARD

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7c1c67e3-af6b-4875-84bf-facbd3bd4fe6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c1c67e3-af6b-4875-84bf-facbd3bd4fe6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7c1c67e3-af6b-4875-84bf-facbd3bd4fe6.json)

## Summary

The Birmingham City Council has completed the procurement process for the contract titled "CNTR0010853 - Adult Social Care IAG Web platform." This contract relates to the provision of a web platform designed to disseminate Adult Social Care Information, Advice, and Guidance (IAG) to citizens, fulfilling requirements under the Care Act 2014. The award was made on 24 February 2021, and the contract will be effective from 1 April 2021 until 31 March 2024. The procurement was conducted via an open procedure, with the project classified under services and specifically focusing on web server software development services. The delivery address for the project is in Birmingham, West Midlands (B4 7WB).

This tender presents significant opportunities for businesses specialising in web platform development, particularly those able to provide managed services that combine information dissemination with database management. Companies that can develop flexible and accessible web platforms, integrate e-marketplace functionalities, and offer robust reporting capabilities will be particularly well-suited to compete. SMEs with expertise in social care technology and user experience design may find this contract aligns well with their service offerings, as it requires an innovative approach to meet the evolving needs of the community.

## Notice

The Council requires a supplier for the provision of web platform for dissemination of Adult Social Care Information, Advice and Guidance (IAG) to citizens to help meet its requirements under the Care Act 2014. The Council current meets this provision through its own website and Birmingham Connect to Support. It is the latter that is being tendered for here, as the current contract comes to an end. The use of the Council's own website for some provision of IAG will continue. This contract will be for a period of 3 years, commencing 01/04/2021 until 31/03/2024 Birmingham City Council requires a supplier to; o Provide a web platform that can provide IAG for Adult Social Care on a managed service basis. This needs to encompass three elements, of information and advice pages, groups and activities database and an e-marketplace for goods and services. The information and advice section needs to include an offer around home equipment for adaptions and the emerging field of Technology Enabled Care. o The website structure should be flexible to adapt to future changing needs in terms of structure and content. Access to alter, update and delete content should be available for BCC staff, but the contractor should also be able to undertake this on BCC's behalf if required. o The web platform needs the ability to further develop to address new and arising areas of social care IAG as required and linking through to partners' (providers and agencies) offers (e.g. Ask SARA portal). While the e-marketplace requirements does not include payment mechanism, ability to implement a payment solution should be an option. o The web platform needs to meet WAC2.1 and be open to assessment using accessibility crawling tools. It needs to be able to hold the Birmingham City Council CSS styling and be mobile responsive by design. It should include the ability to utilise Oauth single sign technology. o The web platform should include reporting capabilities of user number, sessions, page views and time spent on site, user location, site referral method, device access and site usage times. Benchmarking report capabilities against comparable authorities are required, including user number, session, page views and time spend on site fields. o The groups and activities database needs to be able to be search able by location and by categories. Administration access is required by up to 30 users to maintain this database. Regular extracts of the entire database are required. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to downloa...

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4895939d-b5a3-4ab4-b913-645e5c5094a8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2021 |
| Submission deadline | 5 Feb 2021 |
| Future notice date | Not specified |
| Award date | 24 Feb 2021 |
| Contract period | 31 Mar 2021 - 1 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £93,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B4 7WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PUBLIC CONSULTING GROUP |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48222000 - Web server software package
- 48600000 - Database and operating software package
- 48610000 - Database systems
- 48611000 - Database software package
- 48612000 - Database-management system
- 48620000 - Operating systems
- 48780000 - System, storage and content management software package
- 48781000 - System management software package
- 48800000 - Information systems and servers
- 48810000 - Information systems
- 72212222 - Web server software development services
- 72212610 - Database software development services
- 72212780 - System, storage and content management software development services
- 72212781 - System management software development services
- 72320000 - Database services

## Release History

- 18 Mar 2021 at 08:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4895939d-b5a3-4ab4-b913-645e5c5094a8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4895939d-b5a3-4ab4-b913-645e5c5094a8
  18th March 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.in-tendhost.co.uk/birminghamcc
- https://in-tendhost.co.uk/birminghamcc/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c1c67e3-af6b-4875-84bf-facbd3bd4fe6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7c1c67e3-af6b-4875-84bf-facbd3bd4fe6.json.