---
title: "Kofax Support 2021"
ocid: "ocds-b5fd17-7c2c1110-24a8-45bc-ad2c-8f423511be8b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c2c1110-24a8-45bc-ad2c-8f423511be8b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7c2c1110-24a8-45bc-ad2c-8f423511be8b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7c2c1110-24a8-45bc-ad2c-8f423511be8b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2021-07-02"
---

# Kofax Support 2021

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-7c2c1110-24a8-45bc-ad2c-8f423511be8b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c2c1110-24a8-45bc-ad2c-8f423511be8b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7c2c1110-24a8-45bc-ad2c-8f423511be8b.json)

## Summary

The NHS Business Services Authority has recently awarded a contract titled "Kofax Support 2021," focusing on the provision of support and maintenance services for its bespoke Intelligent Character Recognition (ICR) solution. The procurement falls under the industry category of miscellaneous repair and maintenance services and has a total contract value of £152,972.09. The contract period commenced on 1st March 2021 and will conclude on 28th February 2022. This award notice follows a prior publication on 11th March 2021, and the procurement method utilised was a negotiated procedure without prior publication, reflecting the specialised nature of the services required. The contract covers delivery across multiple regions in the United Kingdom, including North East, North West, and South East.

This tender presents an opportunity for businesses specialising in software support and maintenance, particularly those with expertise in Intelligent Character Recognition technology and the Kofax product suite. Companies capable of delivering tailored maintenance solutions for complex IT systems will find themselves well-positioned to engage in similar contracts, enabling significant growth within the public procurement sector. The limited procurement method indicates a focused approach, suggesting that only suppliers capable of meeting specific evaluation criteria may compete for contracts of this nature in the future.

## Notice

Please note this award notice is a replacement for the previous published notice published on 11 March 2021 with procurement reference tender_265760/931590. This notice includes the redacted contract. The award of a contract for the provision of support and maintenance services for the NHSBSA's bespoke core Intelligent Character Recognition (ICR) solution and bespoke Kofax KTT Product Suite purchased by the NHSBSA.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b1bd6929-492e-4c01-835c-d2988e4dc811 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2021 |
| Submission deadline | 22 Feb 2021 |
| Future notice date | Not specified |
| Award date | 22 Feb 2021 |
| Contract period | 1 Mar 2021 - 28 Feb 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £152,972 |
| Lots value | Not specified |
| Awards value | £152,972 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOFAX |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50800000 - Miscellaneous repair and maintenance services

## Release History

- 2 Jul 2021 at 08:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b1bd6929-492e-4c01-835c-d2988e4dc811

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b1bd6929-492e-4c01-835c-d2988e4dc811
  2nd July 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000Q7Nb/Wq3DvgshToDal4bmX_aWUipgnRu5yN4DJddOd9MUVO8
  kofax-eula-uk
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000Q7Nc/VBIqVky0w8rTXQ6Zv1tB8EMXB_6OuppbiK7Jxoz5YdA
  NHSBA Kofax Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c2c1110-24a8-45bc-ad2c-8f423511be8b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7c2c1110-24a8-45bc-ad2c-8f423511be8b.json.