---
title: "CCTV Maintenance Contract - AWARD"
ocid: "ocds-b5fd17-7c34fac2-4634-455b-adb2-7bf09291c09c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c34fac2-4634-455b-adb2-7bf09291c09c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7c34fac2-4634-455b-adb2-7bf09291c09c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7c34fac2-4634-455b-adb2-7bf09291c09c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST SUFFOLK COUNCIL"
published: "2022-07-13"
---

# CCTV Maintenance Contract - AWARD

Buyer: WEST SUFFOLK COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7c34fac2-4634-455b-adb2-7bf09291c09c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c34fac2-4634-455b-adb2-7bf09291c09c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7c34fac2-4634-455b-adb2-7bf09291c09c.json)

## Summary

The West Suffolk Council has awarded a five-year CCTV Maintenance Contract aimed at servicing and maintaining its public-space CCTV systems across various towns in Suffolk. The contract, valued at approximately £411,716, commenced on 1st August 2022 and will continue until 31st July 2025. This contract falls under the 'Business services' category and was procured through an open procedure. The procurement process was officially completed on 8th July 2022, with the award notice published shortly thereafter on 13th July 2022.

This CCTV Maintenance Contract presents significant opportunities for businesses, particularly those specialising in security services, maintenance, and technical support. Companies capable of providing reliable service and support for CCTV systems would greatly benefit from this tender. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete for such contracts, given their flexibility and ability to offer tailored solutions. The requirement to meet set service levels adds an extra incentive for organisations that excel in maintaining and managing security systems effectively.

## Notice

This tender package and performance specification have been compiled to address the technical and operational requirements of West Suffolk Council with regard to the provision of a comprehensive 5-year (3-year +2) service and maintenance package for its public-space CCTV systems. West Suffolk currently monitor over 600 predominantly public-space cameras from its CCTV control room located at the council's offices in Bury St Edmunds providing coverage to the market towns of Bury St Edmunds, Haverhill, Newmarket, Mildenhall, Brandon, Stowmarket, Sudbury, Hadleigh and Red Lodge as well as council-owned buildings within the same geographical areas. The contract requires the maintenance of all the equipment outlined in the specification to the agreed service levels as detailed in the service specification

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d3bf6ca9-6395-4270-b34f-b8c181f2240c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2022 |
| Submission deadline | 1 Jul 2022 |
| Future notice date | Not specified |
| Award date | 7 Jul 2022 |
| Contract period | 31 Jul 2022 - 31 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | £411,715 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUFFOLK COUNCIL |
| Locality | SUFFOLK |
| Post town | Ipswich |
| Postcode | IP33 3YU |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH64 West Suffolk |
| Local authority | West Suffolk |
| Electoral ward | Minden |
| Westminster constituency | Bury St Edmunds and Stowmarket |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUETECH INTEGRATED |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 98000000 - Other community, social and personal services

## Release History

- 13 Jul 2022 at 10:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d3bf6ca9-6395-4270-b34f-b8c181f2240c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d3bf6ca9-6395-4270-b34f-b8c181f2240c
  13th July 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.westsuffolk.gov.uk/Council/single_council/index.cfm

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7c34fac2-4634-455b-adb2-7bf09291c09c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7c34fac2-4634-455b-adb2-7bf09291c09c.json.