---
title: "Unified Communications and Mobile Services - Revised - AWARD"
ocid: "ocds-b5fd17-7cb7037b-b18f-4fb2-9d83-0ae1a2a813f3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7cb7037b-b18f-4fb2-9d83-0ae1a2a813f3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7cb7037b-b18f-4fb2-9d83-0ae1a2a813f3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7cb7037b-b18f-4fb2-9d83-0ae1a2a813f3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Education Training Collective - e-Tendering System"
published: "2026-10-21"
---

# Unified Communications and Mobile Services - Revised - AWARD

Buyer: Education Training Collective - e-Tendering System  
Current stage: Award  
OCID: ocds-b5fd17-7cb7037b-b18f-4fb2-9d83-0ae1a2a813f3

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## Summary

Education Training Collective is buying unified communications and mobile services, including Microsoft Teams telephony for staff. The revised requirement extends telephony access beyond the original dedicated-user scope to approximately 700 users, so the work covers a broad user base needing telephone functionality through Teams. The service is for the College’s operational and user requirements. The buying organisation is Education Training Collective, based in Thornaby, Stockton-on-Tees. The procurement is categorised as telecommunications services. Delivery locations are stated across the United Kingdom and other territories, including Europe and the rest of the world, alongside the College’s Stockton-on-Tees postcode.

The procurement is complete and has been awarded to Chess ICT Limited. The award date was 19 October 2026. The published award value is £0, so it does not provide a usable indication of the contract’s commercial value. The contract period runs from 1 November 2026 to 31 October 2029. The tender used an open procedure, with a response deadline of 14 September 2026. The process was a revised version of an earlier tender: evaluation identified that the Teams telephony specification needed significant revision, including extending functionality from 350 direct-dial users to approximately 700 users. The earlier tender was terminated and this revised procurement was launched. No lots or evaluation criteria are recorded in the procurement details.

For suppliers considering this buyer’s future requirement, the award demonstrates demand for a unified communications and mobile service that can extend Teams telephony to a large staff user base. A credible competitor would need to show it can deliver a practical Teams-based telephony solution at this scale, accommodating users with different operational needs rather than only those requiring dedicated telephony. The revision from the earlier 350-user specification to approximately 700 users highlights the importance of understanding the College’s requirements across a wider population and shaping a solution around actual user needs. The work was awarded through an open procedure, so suppliers should be prepared to compete on a clearly scoped telecommunications service. The selected provider was Chess ICT Limited.

## Notice

This is a revised version of the tender ETCP-2026-0038. Following evaluation of the tender responses, it has become apparent that the original Teams Telephony specification requires significant revision to ensure that the proposed solution meets the College's operational and user requirements. The original specification identified 350 direct dial users and was primarily focused on users requiring dedicated telephony functionality. Further consideration during the evaluation process has identified a requirement to extend Teams telephony functionality to a wider user base, with approximately 700 users requiring access to telephony functionality. Due to this change and increased scope we felt the appropriate action was to terminate the previous tender and launch a revised version, this tender is the revised version.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/254adf7a-3c92-4f3b-9840-d6f9432716b9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Oct 2026 |
| Contract period | 1 Nov 2026 - 31 Oct 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Education Training Collective - e-Tendering System |
| Locality | STOCKTON-ON-TEES |
| Postcode area | Cleveland |
| Postcode | TS17 6FB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Mandale & Victoria |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Chess ICT Ltd |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 21 Oct 2026 at 09:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/254adf7a-3c92-4f3b-9840-d6f9432716b9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/254adf7a-3c92-4f3b-9840-d6f9432716b9
  21st October 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.the-etc.ac.uk/

## Provenance

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