--- title: "Provision of Library, Concierge/Customer Service and FM Services" ocid: "ocds-b5fd17-7ce34da6-54c4-478e-9046-a03617f8a815" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ce34da6-54c4-478e-9046-a03617f8a815" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7ce34da6-54c4-478e-9046-a03617f8a815.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7ce34da6-54c4-478e-9046-a03617f8a815.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THE UNIVERSITY OF WARWICK" published: "2018-07-10" --- # Provision of Library, Concierge/Customer Service and FM Services Buyer: THE UNIVERSITY OF WARWICK Current stage: Tender OCID: ocds-b5fd17-7ce34da6-54c4-478e-9046-a03617f8a815 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ce34da6-54c4-478e-9046-a03617f8a815) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7ce34da6-54c4-478e-9046-a03617f8a815.json) ## Summary The University of Warwick is inviting tenders for the "Provision of Library, Concierge/Customer Service and FM Services," a re-procurement exercise aimed at enhancing its Library services with 24-hour opening support. This procurement, categorised under building and facilities management services, has a projected value of £400,000, with a minimum contract value of £200,000. The tender period is set to close on 7th August 2018, and the contract will commence on 1st February 2019, lasting initially for two years with a possible one-year extension. This tender represents a significant opportunity for businesses that specialise in library management, customer service, and facilities management services, creating a platform for growth in the West Midlands. Small and medium-sized enterprises (SMEs) will find this particularly suitable, given the open procurement method employed, which encourages wide participation and competition in delivering these essential services to the University. Companies with expertise in customer engagement and operational management are well-positioned to benefit from this contract. ## Notice This tender is a re-procurement exercise for the provision of Library, Concierge, Customer Service and Facilities Management Services in support of the University of Warwick Library: Overnight 24 Hour Opening. This contract shall be for an initial period of 2 year(s) with an option to extend for up to a further 1 year. Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. Additional information: Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9cff1156-2f36-4b88-aa33-c62739d8abb6 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Jul 2018 | | Submission deadline | 7 Aug 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Feb 2019 - 31 Jan 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £400,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE UNIVERSITY OF WARWICK | | Locality | WEST MIDLANDS | | Post town | Coventry | | Postcode | CV4 7AL | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG33 Coventry | | Local authority | Coventry | | Electoral ward | Wainbody | | Westminster constituency | Coventry South | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 92 - Recreational, cultural and sporting services ### Codes - 79993000 - Building and facilities management services - 79993100 - Facilities management services - 79995000 - Library management services - 92500000 - Library, archives, museums and other cultural services - 92511000 - Library services ## Release History - 10 Jul 2018 at 08:20 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9cff1156-2f36-4b88-aa33-c62739d8abb6 - 10 Jul 2018 at 07:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9cff1156-2f36-4b88-aa33-c62739d8abb6 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9cff1156-2f36-4b88-aa33-c62739d8abb6 10th July 2018 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/universityofwarwick/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://in-tendhost.co.uk/universityofwarwick ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ce34da6-54c4-478e-9046-a03617f8a815. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7ce34da6-54c4-478e-9046-a03617f8a815.json.