---
title: "W116479 Debt Collection Services"
ocid: "ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2025-04-30"
---

# W116479 Debt Collection Services

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557.json)

## Summary

The procurement process for the contract titled "W116479 Debt Collection Services" was carried out by the NHS Business Services Authority, located in Newcastle upon Tyne, with postal code NE15 8NY. This falls under the Financial and Insurance Services industry category as per CPV classification 66000000. The procurement stage is at the award phase, with the contract having been awarded on 11th April 2025. The contract period is set to begin on 25th September 2025 and end on 13th December 2028. The procurement method used was selective, specifically as a call-off from a framework agreement. The tender, valued at £4,039,200, is set within the United Kingdom.

This tender offers significant opportunities for large enterprises specialising in financial services, particularly those with expertise in debt collection. Given that the procurement method was selective and utilised a framework agreement, companies already on the framework with strong capabilities in handling extensive debt portfolios would be ideally positioned to compete. The contract with Sopra Steria Ltd highlights the scale and potential of the commitment needed, paving the way for businesses to expand their market presence within the public sector by providing consistent, efficient debt collection solutions over a multi-year period.

## Notice

Provision of Debt Collection Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/254aecd1-cf03-46db-a91f-ec5ac3263c0c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2025 |
| Submission deadline | 22 Nov 2024 |
| Future notice date | Not specified |
| Award date | 10 Apr 2025 |
| Contract period | 24 Sep 2025 - 13 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,039,200 |
| Lots value | Not specified |
| Awards value | £4,039,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOPRA STERIA |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 30 Apr 2025 at 12:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/254aecd1-cf03-46db-a91f-ec5ac3263c0c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/254aecd1-cf03-46db-a91f-ec5ac3263c0c
  30th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/762f762b-6dc9-4b47-be7f-9d2448af9f60
  Debt Collection Services Call-Off Contract_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7ce7d0bd-099e-4446-b326-98e1e715d557.json.