---
title: "DLUHC ServiceNow Licences, Implementation and Support Services."
ocid: "ocds-b5fd17-7d001f9c-f382-41ac-a8b7-bfb991772286"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d001f9c-f382-41ac-a8b7-bfb991772286"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d001f9c-f382-41ac-a8b7-bfb991772286.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d001f9c-f382-41ac-a8b7-bfb991772286.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES"
published: "2022-03-25"
---

# DLUHC ServiceNow Licences, Implementation and Support Services.

Buyer: DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES  
Current stage: Award  
OCID: ocds-b5fd17-7d001f9c-f382-41ac-a8b7-bfb991772286

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d001f9c-f382-41ac-a8b7-bfb991772286)  
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## Summary

The Department for Levelling Up, Housing and Communities (DLUHC) has awarded a contract for the provision of ServiceNow licences, implementation, and support services. This contract, valued at £757,750, aims to renew existing licences and implement various services, including desk booking, over a two-year period from 7 February 2022 to 6 February 2024. The procurement method used for this tender was selective, involving a call-off from a framework agreement, and it is classified under IT services and software packages.

This contract represents a significant opportunity for small and medium-sized enterprises (SMEs) in the IT services sector, particularly those specialising in software development, consulting, and support services. Businesses equipped to manage ServiceNow implementations or related IT solutions, especially those with expertise in cloud-based software and digital transformation, would be well-positioned to engage with similar future tenders that may arise from DLUHC's ongoing need for technology services.

## Notice

The Department for Levelling Up, Housing & Communities DLUHC (formerly the Ministry of Housing, Communities and Local Government - MHCLG) requirement for the renewal of existing ServiceNow licences and the subsequent implementation of several of its services, including desk booking. 2 year contract. This contract has been awarded and is published for transparency purposes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e142fb04-f20b-4ccb-bfa0-0684224d08b4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2022 |
| Submission deadline | 17 Jan 2022 |
| Future notice date | Not specified |
| Award date | 26 Jan 2022 |
| Contract period | 7 Feb 2022 - 6 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £757,750 |
| Lots value | Not specified |
| Awards value | £757,750 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYFORM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Mar 2022 at 13:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e142fb04-f20b-4ccb-bfa0-0684224d08b4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e142fb04-f20b-4ccb-bfa0-0684224d08b4
  25th March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c63764af-0fe4-45d4-9d4b-e77ffd3630ec

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d001f9c-f382-41ac-a8b7-bfb991772286. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7d001f9c-f382-41ac-a8b7-bfb991772286.json.