---
title: "CONTRACT FOR A FAULT RECTIFICATION, BREAK-FIX SUPPORT SERVICE FOR GATESHEAD COUNCIL'S NEXSAN AND QUANTUM SCALAR BACK-UP DATA TARGET DEVICES"
ocid: "ocds-b5fd17-7d0a2290-c552-4325-b3a5-2108fe01f7d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d0a2290-c552-4325-b3a5-2108fe01f7d2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d0a2290-c552-4325-b3a5-2108fe01f7d2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d0a2290-c552-4325-b3a5-2108fe01f7d2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GATESHEAD COUNCIL"
published: "2024-04-16"
---

# CONTRACT FOR A FAULT RECTIFICATION, BREAK-FIX SUPPORT SERVICE FOR GATESHEAD COUNCIL'S NEXSAN AND QUANTUM SCALAR BACK-UP DATA TARGET DEVICES

Buyer: GATESHEAD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7d0a2290-c552-4325-b3a5-2108fe01f7d2

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## Summary

The Gateshead Council has awarded a contract for a fault rectification and break-fix support service for their Nexsan and Quantum Scalar back-up data target devices. The contract, with a value of £32,665.6 GBP, falls under the maintenance and repair of data network equipment category. The procurement method used was Other - Restricted Competitive Quotation. The contract period spans from 1st April 2024 to 27th November 2025. The tender was completed and the award date was 27th March 2024, with the contract being currently active.

This tender presents an opportunity for businesses specialising in maintenance and repair of data network equipment to engage with Gateshead Council. Being an SME-friendly procurement, small and medium-sized enterprises would be well-suited to compete for this contract. Businesses capable of providing fault analysis, on-site repair services, and spare parts installation could benefit from participating in this tender process and potentially secure a valuable long-term contract with Gateshead Council.

## Notice

A fault rectification, break-fix support service for the Council's current Nexsan and Quantum Scalar back-up data target devices providing on-site support including: Fault analysis & identification of hardware required to fix the issue, on-site device repair service at any required Gateshead Council site and the supply, installation and configuration of all spare parts that are required to resolve the fault(s).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9f570c73-2b88-4e56-9771-8937bd622f2d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Restricted Competitive Quotation |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Apr 2024 |
| Submission deadline | 1 Mar 2024 |
| Future notice date | Not specified |
| Award date | 27 Mar 2024 |
| Contract period | 31 Mar 2024 - 27 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £32,665 |
| Lots value | Not specified |
| Awards value | £32,665 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICE EXPRESS EUROPE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50312300 - Maintenance and repair of data network equipment

## Release History

- 16 Apr 2024 at 14:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9f570c73-2b88-4e56-9771-8937bd622f2d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9f570c73-2b88-4e56-9771-8937bd622f2d
  16th April 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.gateshead.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d0a2290-c552-4325-b3a5-2108fe01f7d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7d0a2290-c552-4325-b3a5-2108fe01f7d2.json.