---
title: "Corporate Telephony RFI (C8264)"
ocid: "ocds-b5fd17-7d0dcd74-9ad4-4b3b-b955-cd65804c3e7c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d0dcd74-9ad4-4b3b-b955-cd65804c3e7c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d0dcd74-9ad4-4b3b-b955-cd65804c3e7c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d0dcd74-9ad4-4b3b-b955-cd65804c3e7c.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "ANCHOR HANOVER GROUP"
published: "2024-08-09"
---

# Corporate Telephony RFI (C8264)

Buyer: ANCHOR HANOVER GROUP  
Current stage: Planning  
OCID: ocds-b5fd17-7d0dcd74-9ad4-4b3b-b955-cd65804c3e7c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d0dcd74-9ad4-4b3b-b955-cd65804c3e7c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7d0dcd74-9ad4-4b3b-b955-cd65804c3e7c.json)

## Summary

The Anchor Hanover Group is seeking to modernise its corporate telephony services with a request for information (RFI) titled "Corporate Telephony RFI (C8264)". The procurement process is currently in the planning stage, focusing on the services industry, specifically IP telephone services (CPV Code: 64215000). The scope includes retiring the existing Cisco platform and implementing a unified telephony solution based on Microsoft Teams, which extends to care homes and communal sites. The project is based in Bradford, United Kingdom, with services potentially covering various geographical areas including British Overseas Territories and Europe. Key dates include the engagement end date on 2nd September 2024.

This tender represents a significant opportunity for businesses specialising in IP telephone services, especially those experienced in Microsoft Teams integrations. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate. Companies with innovative telephony solutions that can address the specific needs of care home environments and communal telephony will find this project well-suited to their expertise. The successful suppliers will have the chance to secure a long-term partnership with Anchor Hanover Group, enhancing their market presence and potentially opening doors to further business growth.

## Notice

Anchor's main corporate telephony service was implemented in 2013, it is a physical Cisco platform owned by Anchor but hosted and fully managed by a 3rd party. This project seeks to retire our existing Cisco platform, simplify all other connection types and remove any dependencies on PSTN infrastructure by introducing a single "corporate" telephony platform based on Microsoft Teams. This project will also identify and implement a new solution for care home colleagues and residents and other sites where communal phones are used, this solution would ideally share the same Teams solution. We are aware that this has various implications so are looking for innovative and simple solutions to this nuance of our requirements. Responses to this RFI will help us to identify likely solutions and assist in shaping our future tender specification, based on our existing requirements and guidelines which are included in the main RFI documentation. Tenders or requests to participate must be submitted electronically via: https://anchor.my.site.com/s/Welcome

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ac450c07-3462-42ba-b8a5-5ee1abb98598 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | 2 Sep 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ANCHOR HANOVER GROUP |
| Locality | BRADFORD |
| Post town | Bradford |
| Postcode | BD1 2ST |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | City |
| Westminster constituency | Bradford West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64215000 - IP telephone services

## Release History

- 9 Aug 2024 at 13:36 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/ac450c07-3462-42ba-b8a5-5ee1abb98598

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ac450c07-3462-42ba-b8a5-5ee1abb98598
  9th August 2024 - Early engagement notice on Contracts Finder

## Notice URLs

- https://anchor.my.site.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d0dcd74-9ad4-4b3b-b955-cd65804c3e7c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7d0dcd74-9ad4-4b3b-b955-cd65804c3e7c.json.