---
title: "Out of hours calls"
ocid: "ocds-b5fd17-7d0eb43a-5e7e-4086-842d-490d35215fe5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d0eb43a-5e7e-4086-842d-490d35215fe5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d0eb43a-5e7e-4086-842d-490d35215fe5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d0eb43a-5e7e-4086-842d-490d35215fe5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CHESHIRE WEST AND CHESTER BOROUGH COUNCIL"
published: "2025-04-30"
---

# Out of hours calls

Buyer: CHESHIRE WEST AND CHESTER BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7d0eb43a-5e7e-4086-842d-490d35215fe5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d0eb43a-5e7e-4086-842d-490d35215fe5)  
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## Summary

The procurement process initiated by Cheshire West and Chester Borough Council involves the provision of "Out of hours calls" services, specifically within the IT services category, including consulting, software development, Internet, and support, classified under CPV code 72000000. This contract was executed through an open procedure with a contract value of £30,000. The procurement stage is in the Award phase, with the award dated 30th March 2023. The contract commenced on 1st April 2023 and is set to conclude on 31st March 2026, encompassing services across England, United Kingdom. The procurement process highlighted a tender period that concluded on 1st March 2023.

This tender creates business growth opportunities particularly suitable for small and medium enterprises (SMEs) interested in IT services, as the procurement process indicated SME suitability. The successful supplier, Message Pad Ltd, a large enterprise, signifies that the tender is accessible to firms with substantial service delivery capability. Companies focusing on consulting, software development, or IT support services aiming to expand their operations within the public sector could find similar opportunities beneficial for growth. Engaging with councils and local authorities such as Cheshire West and Chester Borough Council can provide steady workstreams and enhance business profiles within the public service domain.

## Notice

Out of hours

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/64bd010c-b78b-4128-ab52-8feed6df24c3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2025 |
| Submission deadline | 1 Mar 2023 |
| Future notice date | Not specified |
| Award date | 29 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | £30,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE WEST AND CHESTER BOROUGH COUNCIL |
| Locality | ELLESMERE PORT |
| Post town | Chester |
| Postcode | CH65 0BA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Central & Grange |
| Westminster constituency | Ellesmere Port and Bromborough |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MESSAGE PAD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Apr 2025 at 09:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/64bd010c-b78b-4128-ab52-8feed6df24c3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/64bd010c-b78b-4128-ab52-8feed6df24c3
  30th April 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.cheshirewestandchester.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d0eb43a-5e7e-4086-842d-490d35215fe5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7d0eb43a-5e7e-4086-842d-490d35215fe5.json.