---
title: "Eracent Support and Maintenance (RCA121363)"
ocid: "ocds-b5fd17-7d1c00f1-27d3-4365-918e-5e863d734bf6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d1c00f1-27d3-4365-918e-5e863d734bf6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d1c00f1-27d3-4365-918e-5e863d734bf6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d1c00f1-27d3-4365-918e-5e863d734bf6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2017-06-07"
---

# Eracent Support and Maintenance (RCA121363)

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-7d1c00f1-27d3-4365-918e-5e863d734bf6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d1c00f1-27d3-4365-918e-5e863d734bf6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7d1c00f1-27d3-4365-918e-5e863d734bf6.json)

## Summary

The procurement process for the "Eracent Support and Maintenance" contract, initiated by the Crown Commercial Service, is categorized under 'goods' within the ICT industry, specifically dealing with network operating system software. The tender was completed, with the procurement method classified as 'Other'. The contract period commenced on 6th June 2017 and is set to end on 5th June 2018. The total value of the contract is £270,503, with delivery addresses covering regions including the United Kingdom, Europe, and other territories.

This contract presents a valuable opportunity for small and medium-sized enterprises (SMEs) within the IT services sector, particularly those specialising in software and system maintenance. Businesses that are equipped to provide ongoing support and maintenance for network operating systems would be well-suited to compete for similar tenders in the future. Engaging with the Crown Commercial Service could also open doors to further contracts in the public procurement landscape.

## Notice

PLEASE NOTE THIS NOTICE IS BEING PUBLISHED FOR TRANSPARENCY PURPOSES ONLY. The MOD required renewal for Eracent Support and Maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/255e5327-008d-4700-9384-c8d139167a2e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jun 2017 |
| Submission deadline | 11 May 2017 |
| Future notice date | Not specified |
| Award date | 31 May 2017 |
| Contract period | 5 Jun 2017 - 5 Jun 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £270,503 |
| Lots value | Not specified |
| Awards value | £270,503 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTWARE BOX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48214000 - Network operating system software package

## Release History

- 7 Jun 2017 at 09:51 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/255e5327-008d-4700-9384-c8d139167a2e
- 2 Jun 2017 at 08:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/255e5327-008d-4700-9384-c8d139167a2e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/255e5327-008d-4700-9384-c8d139167a2e
  7th June 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/85cd3b78-16cd-4f72-9544-16ec890e2541
  Award Letter
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/002117bf-9482-4fed-a17b-d9661b3261ca
  Order Form

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d1c00f1-27d3-4365-918e-5e863d734bf6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7d1c00f1-27d3-4365-918e-5e863d734bf6.json.