---
title: "TPH Outsourced Services - Lot 1 Service System"
ocid: "ocds-b5fd17-7d2cb9ed-7aa8-4d0a-bfe7-20433fc5210a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d2cb9ed-7aa8-4d0a-bfe7-20433fc5210a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d2cb9ed-7aa8-4d0a-bfe7-20433fc5210a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d2cb9ed-7aa8-4d0a-bfe7-20433fc5210a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2021-10-08"
---

# TPH Outsourced Services - Lot 1 Service System

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-b5fd17-7d2cb9ed-7aa8-4d0a-bfe7-20433fc5210a

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## Summary

The procurement process for the "TPH Outsourced Services - Lot 1 Service System" was carried out by Transport for London (TfL) and involved a competitive dialogue procurement method. This contract pertains to the technology services industry, specifically aimed at facilitating vehicle, driver, and operator licensing and inspection services in London, United Kingdom. The tender process concluded on 27th July 2021, with a total contract value of £12 million, scheduled to commence from 28th July 2021 and continue until 31st May 2031. The awarded contract has been successfully given to Tata Consultancy Services Limited.

This tender represents a significant opportunity for businesses specialising in technology services, particularly those focused on compliance and licensing software, as well as systems integration within the public transportation sector. Companies that are adept in providing IT solutions and software development services would be ideally positioned to engage with Transport for London, harnessing the potential growth within the taxi and private hire trade. The large-scale nature of the contract suggests that experienced providers, particularly those with a strong track record in public sector contracts, may find a competitive edge in pursuing similar future opportunities.

## Notice

TfL has procured the services of a technology supplier to provide and maintain enabling technology in support of vehicle, driver and operator licensing and inspection services. The system created in respect of TfL needs shall be used by TfL and other suppliers in the day to day operations supporting TfL's customers in the taxi and private hire (TPH) trade. The services to be provided include the hosting of the system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/319afffb-b5f4-4112-94c4-96e65412dfa9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2021 |
| Submission deadline | 26 Jul 2021 |
| Future notice date | Not specified |
| Award date | 26 Jul 2021 |
| Contract period | 27 Jul 2021 - 31 May 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,500,000 |
| Lots value | Not specified |
| Awards value | £9,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TATA CONSULTANCY SERVICES |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 22454000 - Driving licences
- 32427000 - Network system
- 48170000 - Compliance software package
- 48218000 - License management software package
- 72212170 - Compliance software development services
- 72212218 - License management software development services
- 72222300 - Information technology services

## Release History

- 8 Oct 2021 at 09:03 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/319afffb-b5f4-4112-94c4-96e65412dfa9
- 6 Oct 2021 at 11:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/319afffb-b5f4-4112-94c4-96e65412dfa9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/319afffb-b5f4-4112-94c4-96e65412dfa9
  8th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f661380a-27db-44a1-8b57-58c5c1d21b90
  TPH Outsourced Services - Lot 1 Service System
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/26425628-3fab-4d6c-a76e-237ba265b00b
  TPH Outsourced Services - Lot 1 Service System
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/484f8871-54c4-42dd-9bbb-64ddeb2d8e11
  TPH Outsourced Services - Lot 1 Service System

## Provenance

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