---
title: "20_11_04 TDS RM6193 Systems Integrator & Support"
ocid: "ocds-b5fd17-7d5babc0-ac8f-4b04-a7b7-febaee90a655"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d5babc0-ac8f-4b04-a7b7-febaee90a655"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d5babc0-ac8f-4b04-a7b7-febaee90a655.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d5babc0-ac8f-4b04-a7b7-febaee90a655.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICE AUTHORITY"
published: "2023-08-02"
---

# 20_11_04 TDS RM6193 Systems Integrator & Support

Buyer: NHS BUSINESS SERVICE AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-7d5babc0-ac8f-4b04-a7b7-febaee90a655

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## Summary

The NHS Business Services Authority has awarded a contract for the provision of IT services for transforming dental services. The contract, with an initial value of £18,010,000 GBP, was awarded to ACCENTURE (UK) LIMITED. The procurement method was selective, with a call-off from a framework agreement. The contract period will run from July 27, 2023, to January 26, 2030. The tender period ended on April 21, 2023. The awarded contract focuses on implementing a new modular architecture system to modernize NHS Dental Services operations, with a planned go-live date by mid-2025 to ensure uninterrupted service delivery.

This tender presents an opportunity for businesses specializing in information technology services to compete for a significant public contract within the healthcare industry category. The contract complexity and scope make it suitable for large-scale IT firms with experience in system integration and support services. Businesses with a track record in delivering digital solutions for public sector clients, particularly within the healthcare sector, would be well-suited to engage in this procurement process. The long contract period and the planned expansion of services offer potential for sustained business growth and collaboration with a key public healthcare institution.

## Notice

NHS Business Services Authority (NHSBSA) is a Special Health Authority and an Arm's Length Body of the Department of Health and Social Care (DHSC). NHSBSA manages NHS Dental Services of behalf of NHSE, DHSC, the Welsh Government and the Isle of Man Government, using a digital solution that is supported and maintained under a third-party contract that expires in December 2023. NHSBSA is in the process of extending the existing third-party contract to ensure that there is no break in service delivery until the new solution commences. The awarded contract is for the provision of services in relation to the design, implementation, testing and support and maintenance of an integration platform and components that delivers a modern modular architecture and meets the requirements of the Transforming Dental Services project. The new solution will modernise current NHS Dental Services operations with the introduction of a rationalised, flexible technical solution underpinning business operations, to give the business more agility to react to an ever-changing landscape across NHS Dentistry and the wider NHS, as well as providing an element of future proofing to accommodate any unknown changes on the horizon. The new solution's capabilities will include payment calculation, service management, reporting and data feeds, processing treatment claims, processing refunds and calculating NHS pension contributions. Following a c18 month implementation period, the new solution is due to commence by mid-2025 to ensure NHSBSA can continue to deliver NHS Dental Services without interruption to the service. The awarded contract will be delivered by the winning bidder, acting as a systems integrator, for an initial term of 6 years and 6 months, with the option of two 12-month extension periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ffd062a8-efa2-48a6-b3c3-ed9caa489dd3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Aug 2023 |
| Submission deadline | 21 Apr 2023 |
| Future notice date | Not specified |
| Award date | 30 Jul 2023 |
| Contract period | 26 Jul 2023 - 26 Jan 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,010,000 |
| Lots value | Not specified |
| Awards value | £18,010,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICE AUTHORITY |
| Locality | NEWBURN RIVERSIDE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 2 Aug 2023 at 09:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ffd062a8-efa2-48a6-b3c3-ed9caa489dd3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ffd062a8-efa2-48a6-b3c3-ed9caa489dd3
  2nd August 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/504120cd-2640-4d43-9f71-fbe0db737314
  TDS Contract - Full and Final Version (27.07.2023) REDACTED_Redacted

## Provenance

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