---
title: "Tenants & Residents Mediation Service"
ocid: "ocds-b5fd17-7d661b17-27ad-4f32-84f9-1379ff0d2999"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d661b17-27ad-4f32-84f9-1379ff0d2999"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d661b17-27ad-4f32-84f9-1379ff0d2999.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d661b17-27ad-4f32-84f9-1379ff0d2999.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2021-04-28"
---

# Tenants & Residents Mediation Service

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-7d661b17-27ad-4f32-84f9-1379ff0d2999

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d661b17-27ad-4f32-84f9-1379ff0d2999)  
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## Summary

The Sheffield City Council is currently conducting a tender for a "Tenants & Residents Mediation Service" aimed at facilitating conflict resolution among tenants and residents. This procurement falls under the health and social work services category and is taking place in Sheffield, England. The tender process has an open procurement method, with the tender period closing on 14 May 2021. The contract is scheduled to start on 1 June 2021 and will last for 12 months, with an option for a further 12-month extension.

This tender presents valuable opportunities for businesses specialising in mediation, conflict resolution, and social services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be particularly well-suited to compete for this contract, as the nature of the service requires local knowledge and the ability to deliver tailored, community-focused solutions. Participating in this contract could enhance reputation and foster relationships within local communities, paving the way for future business growth.

## Notice

The Council require an independent mediation service to assist in resolving conflicts between SCC tenants and residents and their neighbours. The issues may stem from a dispute between neighbours over issues such as parking, boundaries, gardens etc. or may relate to 'nuisance neighbour' complaints such as noise. The focus must be on finding a long term resolution to the problem, enabling people to enjoy and continue living in their homes and reducing the need for their landlord to intervene. These cases will be referred by the Council Housing Service (CHS). CHS may refer cases which relate to issues not involving Council tenants and being dealt with by other Council departments, so long as the issue relates to a neighbour nuisance/dispute. The contract period is 12 months with the option of a 12 month extension period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fd6cb29d-cb66-40f8-8e5d-255daf0a2608 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2021 |
| Submission deadline | 14 May 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2021 - 31 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 4PL |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 28 Apr 2021 at 09:10 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fd6cb29d-cb66-40f8-8e5d-255daf0a2608

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fd6cb29d-cb66-40f8-8e5d-255daf0a2608
  28th April 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=84549bd4-00a8-eb11-810c-005056b64545
  Advert

## Notice URLs

- https://www.sheffield.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d661b17-27ad-4f32-84f9-1379ff0d2999. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7d661b17-27ad-4f32-84f9-1379ff0d2999.json.