---
title: "NSDR Contractors - Case Team Leader"
ocid: "ocds-b5fd17-7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2020-01-22"
---

# NSDR Contractors - Case Team Leader

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17.json)

## Summary

The Department of Health and Social Care has recently completed the tender process for the role of Case Team Leader as part of their NSDR Contractors programme. The tender, classified under recruitment services, was initially published on 22nd January 2020, with a call-off from a framework agreement procurement method. The contract period commenced on 30th September 2019 and concluded on 11th November 2019. The total contract value was £11,470, with delivery addresses extending across the United Kingdom and various overseas territories.

This procurement presents an opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) in the recruitment industry to broaden their market reach. With a focus on case management and operational support, firms that offer recruitment services or workforce solutions could significantly benefit from competing for future tenders in this sector or similar roles within public health and social care frameworks.

## Notice

The Case Team Leader will be responsible for prioritising the work of the case investigation teams, and coordinating the work in close conjunction with other Department of Health & Social Care senior stakeholders. Key responsibilities and tasks include: - Managing and prioritising the allocation of new complex cases raised through the escalation process to ensure cases are allocated effectively and promptly - Ensuring reporting deadlines are met by the team - Validating effective case management within the teams - Managing daily touchpoint with Case Managers across various sites - Providing support and guidance to Case Managers to manage cases to prompt resolution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d4810098-22f1-4146-9426-2a65eabf221b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jan 2020 |
| Submission deadline | 27 Sep 2019 |
| Future notice date | Not specified |
| Award date | 26 Sep 2019 |
| Contract period | 29 Sep 2019 - 11 Nov 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,470 |
| Lots value | Not specified |
| Awards value | £11,470 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETWORKERS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 22 Jan 2020 at 14:57 - TenderCancellation - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d4810098-22f1-4146-9426-2a65eabf221b
- 22 Jan 2020 at 14:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e4171ab8-1f86-4614-a898-318e86a74058

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d4810098-22f1-4146-9426-2a65eabf221b
  22nd January 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e4171ab8-1f86-4614-a898-318e86a74058
  22nd January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9984f179-f137-4afe-80c5-15a49102bd84
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7d7393ef-73b4-4e8c-aa5c-aa06e3d72f17.json.