---
title: "SARs Dynamics Support and Maintenance"
ocid: "ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ESSEX COUNTY COUNCIL"
published: "2025-09-05"
---

# SARs Dynamics Support and Maintenance

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9

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## Summary

Essex County Council has completed a public procurement process for "SARs Dynamics Support and Maintenance", which falls under the industry category of software support services. The procurement was executed using a selective method in the form of a call-off from a framework agreement. The contract, awarded to Node4 Limited, commenced on 21st July 2025 and will run until 20th July 2028. The project is based in Chelmsford, England, specifically targeting the postal code CM1 1QH. Functional from 23rd April 2025, this tender aimed at maintaining an accelerator developed on Microsoft Dynamics, enhancing public enquiry management, and ensuring compliance with GDPR and FOI regulations.

This tender presents a significant opportunity for small to medium-sized enterprises (SMEs) in the software support industry, offering a contract valued at 10,800 GBP. Since the project involves maintaining and supporting an existing system, businesses with expertise in Microsoft Dynamics and public compliance accelerators will be highly suitable contenders. Companies looking to expand their service offerings in governmental compliance and public enquiry management software will find this contract particularly advantageous. The procurement process highlights the Council's commitment to enhancing compliance processes while providing support for formal public enquiries.

## Notice

ECC's Information Governance replacement tool for SARs - public enquiry management via Node4 (formerly known as Tisski). The accelerator was developed on Microsoft Dynamics by Node4, this contract is for support and maintenance of the accelerator. The Compliance Accelerator provides the following: * Supports formal enquiries from the general public (e.g. FOI, GDPR, Subject Access Requests), managing and automating the process * Access real-time reports which help identify when you may be nearing breach * Enhances levels of compliance with GDPR and FOI regulations * Guide users through individual rights requests, with automated prompts when deadlines approach

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d9237f7-6707-4063-9a06-964423a48741 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2025 |
| Submission deadline | 23 Apr 2025 |
| Future notice date | Not specified |
| Award date | 16 Jul 2025 |
| Contract period | 20 Jul 2025 - 20 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,800 |
| Lots value | Not specified |
| Awards value | £8,100 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NODE4 |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 5 Sep 2025 at 15:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0d9237f7-6707-4063-9a06-964423a48741

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0d9237f7-6707-4063-9a06-964423a48741
  5th September 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9.json.