---
title: "HAC5564 Domestic Abuse Casework and Hate Crime Casework Services"
ocid: "ocds-b5fd17-7d99a1c4-890b-412e-ac5e-098f131fa6bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7d99a1c4-890b-412e-ac5e-098f131fa6bd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7d99a1c4-890b-412e-ac5e-098f131fa6bd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7d99a1c4-890b-412e-ac5e-098f131fa6bd.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "TOWER HAMLETS"
published: "2019-10-18"
---

# HAC5564 Domestic Abuse Casework and Hate Crime Casework Services

Buyer: TOWER HAMLETS  
Current stage: Planning  
OCID: ocds-b5fd17-7d99a1c4-890b-412e-ac5e-098f131fa6bd

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## Summary

The Tower Hamlets Council is initiating a procurement process for the "HAC5564 Domestic Abuse Casework and Hate Crime Casework Services" to enhance support for domestic abuse victims and hate crime victims in the borough. The procurement is currently in the planning stage, with a supplier market testing event scheduled for 31st October 2019 at Mulberry Place, London. Interested suppliers must RSVP by 28th October 2019. The procurement involves two lots: one focusing on domestic abuse casework valued at £526,500, and the other for hate crime casework valued at £58,500, amounting to a total of £720,000.

This tender presents significant opportunities for SMEs and voluntary, community, and social enterprises (VCSEs) that specialise in health and social work services, particularly those with experience in domestic abuse and hate crime. Businesses that can deliver comprehensive support services, including advocacy, emotional, and practical assistance for victims, will be strategically well-placed to compete for these contracts. Engaging with the Council during the market testing could further inform potential bidders about the specifications and nuances of the proposed services.

## Notice

Following the abandonment of a procurement exercise, the Council is seeking to engage with Suppliers able to deliver Domestic Abuse and Hate Crime case work and discuss the current arrangements and proposed changes to the services. Tower Hamlets council will be holding a Supplier Market Testing event on Wednesday 31/10/2019. Venue: London Borough of Tower Hamlets, 5 Clove Crescent Mulberry Place, London E14 2BG Time: 2 p.m. to 3:30 p.m. Interested parties must confirm their attendance by email to Stacey.Bradburne@towerhamlets.gov.uk by12noon, 28/10/ 2019. Additional information: It is proposed that the services will be divided into two lots: LOT 1 - Domestic Abuse Casework Service. Value: PS526,500 This service will provide support to survivors of domestic abuse aged 16 or above who live in the borough. The purpose of the service is in line with the Tower Hamlets Strategic Plan, Mayors Manifesto and the VAWG Strategy 2019-2024 that aims to increase safety of adults and children due to domestic abuse; provide access to a range of protection and support services and provide advocacy to represent the clients with a number of statutory and voluntary agencies. The contract aims to procure Domestic Abuse Caseworkers to support primarily the highest risk domestic abuse victims in the borough. The services will be delivered within the borough. LOT 2 - Hate Crime Casework Service - Value: PS58,500 The overall aims of the Service are to provide emotional and practical support to victims of hate crime in the borough and to enable Service Users to access the range of protection and support services available to them,appropriate to their needs. The service is to advocate on the Service User's behalf with other statutory and voluntary agencies and within multi-agency procedures. For avoidance of doubt this is not a call for competition at this stage, the purpose is to advise the market on the forthcoming procurement of London Borough of Tower Hamlets and seek ideas and feedback from the market on the proposed changes that may inform the final specification.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c888acc7-5824-4278-98ad-ff70e30e6564 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2019 |
| Submission deadline | Not specified |
| Future notice date | 15 Jan 2020 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £720,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 2BG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Poplar |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 18 Oct 2019 at 11:35 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/c888acc7-5824-4278-98ad-ff70e30e6564

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c888acc7-5824-4278-98ad-ff70e30e6564
  18th October 2019 - Early engagement notice on Contracts Finder

## Notice URLs

- http://www.towerhamlets.gov.uk

## Provenance

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