---
title: "2020 - 0838 Maintenance of Hoists, Disabled Adaptations & Lifting Equipment - AWARD"
ocid: "ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CITIZEN"
published: "2021-01-12"
---

# 2020 - 0838 Maintenance of Hoists, Disabled Adaptations & Lifting Equipment - AWARD

Buyer: CITIZEN  
Current stage: Award  
OCID: ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199.json)

## Summary

The contract titled "2020 - 0838 Maintenance of Hoists, Disabled Adaptations & Lifting Equipment" has been awarded to Dolphinlifts Midlands Ltd by Citizen, a public authority based in Birmingham, United Kingdom. This procurement falls under the category of services, specifically related to devices for the disabled, with an estimated contract value of £50,000 over five years, commencing from 28th February 2021 and concluding on 28th February 2026. The contract aims to provide maintenance and emergency repair services for Disability Aids (DDA) equipment, and the tender period for bids ended on 20th November 2020.

This tender presents significant opportunities for businesses specialising in the maintenance and repair of DDA equipment, particularly those with a track record of at least five years in the industry. Companies capable of responding quickly to emergency situations and providing timely repairs will be particularly well-suited to compete for such contracts. The open procurement method encourages participation from various service providers, including small and medium-sized enterprises (SMEs), fostering competition and innovation within the industry.

## Notice

Citizen are looking for a provider with a minimum of 5 years experience in the maintenance and repairs of Disability Aids (DDA) equipment. This includes a reactive response to potential emergency stairlift/through floor lift breakdowns and where possible, timely first fix repairs. We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers. The estimated value of the Project is PS10,000 per annum (p.a.), and PS50,000 over the duration of the agreement (5 year contract). If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The 'Express Interest' button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the 'Attach Documents' button and your return must be submitted via 'Submit Return' on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b160f6dc-23c9-48e4-923d-f8579becc2b5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jan 2021 |
| Submission deadline | 20 Nov 2020 |
| Future notice date | Not specified |
| Award date | 11 Dec 2020 |
| Contract period | 28 Feb 2021 - 28 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £43,725 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITIZEN |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B37 7YN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG32 Solihull |
| Local authority | Solihull |
| Electoral ward | Bickenhill |
| Westminster constituency | Meriden and Solihull East |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DOLPHINLIFTS MIDLANDS |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 42 - Industrial machinery
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 51 - Installation services (except software)

### Codes

- 33192120 - Hospital beds
- 33192600 - Lifting equipment for health care sector
- 33196000 - Medical aids
- 33196100 - Devices for the elderly
- 33196200 - Devices for the disabled
- 42416110 - Bath lifts
- 42416300 - Hoists
- 44115600 - Stairlifts
- 51511000 - Installation services of lifting and handling equipment, except lifts and escalators

## Release History

- 12 Jan 2021 at 14:48 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b160f6dc-23c9-48e4-923d-f8579becc2b5
- 18 Dec 2020 at 15:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b160f6dc-23c9-48e4-923d-f8579becc2b5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b160f6dc-23c9-48e4-923d-f8579becc2b5
  12th January 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/citizen/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7daa448c-29dd-4b4f-8609-961eab70a199.json.
