---
title: "Provision and Maintenance of Library Self-service Kiosks"
ocid: "ocds-b5fd17-7dbd2533-4f9b-4727-b33a-c0b4c85d38dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7dbd2533-4f9b-4727-b33a-c0b4c85d38dd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7dbd2533-4f9b-4727-b33a-c0b4c85d38dd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7dbd2533-4f9b-4727-b33a-c0b4c85d38dd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEREFORDSHIRE COUNCIL"
published: "2019-04-08"
---

# Provision and Maintenance of Library Self-service Kiosks

Buyer: HEREFORDSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7dbd2533-4f9b-4727-b33a-c0b4c85d38dd

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## Summary

Herefordshire Council is conducting a tender for the "Provision and Maintenance of Library Self-service Kiosks", a project classified under IT services and installation of computers and office equipment. The contract, valued at £70,000, aims to replace eight existing library kiosks with new units that accept secure card payments, with a phased replacement planned over two years commencing 1st May 2019. The tender period ended on 25th March 2019, after which the award was issued on 8th April 2019 to 2CQR Ltd, with a contract duration extending until 30th April 2023. This procurement was processed as an open procedure in the West Midlands region.

This opportunity presents significant growth potential for businesses specialising in IT services and kiosk maintenance, especially those offering secure payment technology. Companies capable of providing the installation and support services required for self-service kiosks would be well-positioned to engage in similar future tenders. With increasing demand for automated library services, suppliers able to demonstrate technical expertise and offer responsive maintenance are likely to find favourable conditions for participation in upcoming projects of this nature.

## Notice

Herefordshire Council is looking to purchase eight self-service library kiosks and associated maintenance services. The library service currently has eight free-standing 3M self-check kiosks (with coin boxes) at seven sites across the county. We are planning to replace these kiosks with new units with secure card payment facilities. The replacement programme will be phased over a two-year period. The successful supplier will also be required to provide reactive maintenance for the existing kiosks until they are replaced. This opportunity is being advertised on www.supplyingthesouthwest.org.uk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ab213f64-4795-4ead-9bc7-a21e92f15249 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2019 |
| Submission deadline | 25 Mar 2019 |
| Future notice date | Not specified |
| Award date | 7 Apr 2019 |
| Contract period | 30 Apr 2019 - 30 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,000 |
| Lots value | Not specified |
| Awards value | £10,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEREFORDSHIRE COUNCIL |
| Locality | HEREFORD |
| Post town | Hereford |
| Postcode | HR4 0LE |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG11 Herefordshire, County of |
| Local authority | Herefordshire, County of |
| Electoral ward | Widemarsh |
| Westminster constituency | Hereford and South Herefordshire |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 2CQR |

## CPV Codes

### Divisions

- 51 - Installation services (except software)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 51600000 - Installation services of computers and office equipment
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Apr 2019 at 11:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ab213f64-4795-4ead-9bc7-a21e92f15249
- 7 Mar 2019 at 09:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4bcee1d0-c2ce-4473-8a99-5adbbc3087c7
- 4 Mar 2019 at 12:09 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/91098ef4-2f7a-40ae-a58c-88eb291274dd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ab213f64-4795-4ead-9bc7-a21e92f15249
  8th April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4bcee1d0-c2ce-4473-8a99-5adbbc3087c7
  7th March 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/91098ef4-2f7a-40ae-a58c-88eb291274dd
  4th March 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.herefordshire.gov.uk

## Provenance

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