---
title: "Our Future Council transformation: Customer Construct and Technology Strategy"
ocid: "ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DORSET COUNCIL"
published: "2025-03-27"
---

# Our Future Council transformation: Customer Construct and Technology Strategy

Buyer: DORSET COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7.json)

## Summary

Dorset Council has awarded a contract titled "Our Future Council transformation: Customer Construct and Technology Strategy" to PricewaterhouseCoopers LLP. This contract, valued at £609,500 excluding VAT, and classified under the business and management consultancy services category, focuses on strategic consultancy to support the council's transformational planning needs. The contract period runs from 3rd March 2025 to 23rd May 2025, with the procurement method being a direct award. The consultancy aims to assist in maintaining momentum for the council’s ambitious transformation goals, crucial for delivering recurrent revenue savings and structural efficiencies over the next two financial years.

This tender presents an excellent opportunity for businesses in the strategic consultancy sector to engage with Dorset Council and support their organisational transformation and efficiency goals. Firms specialising in organisational data analysis, digital enablement, and change management would be well-suited to compete, especially those with experience in delivering large-scale transformation projects. This contract not only offers substantial revenue potential but also promises to enhance the firm's portfolio by showcasing their ability to drive impactful and sustainable change within public sector organisations.

## Notice

Dorset Council is engaging a strategic consultancy partner to deliver a focused package of work to support our immediate transformational planning needs. Building on the insights and recommendations from the three delivery reports produced in phase one and the full business case developed in phase two, Dorset Council seeks expert consultancy advisory to support the initial mobilisation and implementation of 'Our Future Council.' A significant amount of progress has been made in a short period of time to progress the ambition of delivering whole organisation transformation. The agreement of the business case in January is a key milestone. However, there is a need to maintain the momentum and engagement generated in the last few months. Moving at pace into February is needed in order to deliver changes and benefits that will contribute both towards the savings requirement for the next financial year and set the infrastructure in place to be able to deliver Our Future Council is critical. We are now charged with identifying and delivering full year PS18.8M recurrent revenue savings in 2025/26. This brief is aimed at bolstering the council's efforts to expedite change. Our requirements encompass a detailed analysis of organisational data, pinpoint functions, and activities that, through consolidation, align with the envisioned 'one council front door' 'customer focused' and 'digitally enabled' target operating model and develop costed structural options that promise efficiencies to be realised within this and the next financial year (2025-2027). Additionally, it will articulate a people-centric change approach to spearhead the implementation of any structural change. It will be important that while changes will cover a two-year financial period, a sharp focus on in-year efficiencies will be an important part of the remit of this work that will fit into the longer-term vision for transformation. We require consultancy capacity and capability to accelerate our transformation efforts to meet our financial pressure and provide a base for us to prepare for next year and beyond. Additional information: Value is excluding VAT

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cebbebc7-f9c9-4eb7-8cb2-9da2a4c6908b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2025 |
| Submission deadline | 27 Feb 2025 |
| Future notice date | Not specified |
| Award date | 28 Feb 2025 |
| Contract period | 3 Mar 2025 - 23 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £609,500 |
| Lots value | Not specified |
| Awards value | £575,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DORSET COUNCIL |
| Locality | DORCHESTER |
| Post town | Dorchester |
| Postcode | DT1 1XJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK64 Dorset |
| Local authority | Dorset |
| Electoral ward | Dorchester West |
| Westminster constituency | West Dorset |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRICEWATERHOUSECOOPERS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 27 Mar 2025 at 11:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cebbebc7-f9c9-4eb7-8cb2-9da2a4c6908b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cebbebc7-f9c9-4eb7-8cb2-9da2a4c6908b
  27th March 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.dorsetcouncil.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7dcf85a8-2b66-4538-a996-6d5c3b78f5a7.json.