--- title: "Healthwatch Staffordshire" ocid: "ocds-b5fd17-7dd27c22-d683-4cfb-9fb8-bb476967ae81" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7dd27c22-d683-4cfb-9fb8-bb476967ae81" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7dd27c22-d683-4cfb-9fb8-bb476967ae81.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7dd27c22-d683-4cfb-9fb8-bb476967ae81.json" source: "Contracts Finder" current_stage: "Award" buyer: "STAFFORDSHIRE COUNTY COUNCIL" published: "2021-12-29" --- # Healthwatch Staffordshire Buyer: STAFFORDSHIRE COUNTY COUNCIL Current stage: Award OCID: ocds-b5fd17-7dd27c22-d683-4cfb-9fb8-bb476967ae81 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7dd27c22-d683-4cfb-9fb8-bb476967ae81) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7dd27c22-d683-4cfb-9fb8-bb476967ae81.json) ## Summary The Staffordshire County Council is inviting tenders for the Healthwatch Staffordshire service, aimed at ensuring an independent consumer champion for health and social care in the Staffordshire region. The tender is classified under the health and social work services industry and is currently in the award stage, having been completed on 29th December 2021, with the contract period set to run from 1st April 2022 to 31st March 2026. The procurement employed an open procedure, indicating broad participation, with a contract value of £609,454.31. Suppliers are required to register on the Proactis e-tendering system to access tender documents. This tender presents significant growth opportunities for businesses, particularly those that can deliver community engagement and representation in health and social care. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) will find a suitable environment to compete for this contract, as the project places strong emphasis on partnerships with local stakeholders and aims to enhance service quality through public input. Companies with experience in patient advocacy, health engagement initiatives, and improving health outcomes will be particularly well-matched to this opportunity. ## Notice The Council wish to commission the Healthwatch Staffordshire Service. The provider will ensure there is an independent consumer champion for health and social care services in Staffordshire, engaging with residents and influencing commissioning, with the aim of improving the overall quality of health and social care provision. This Service will support and shape the Staffordshire and Stoke-on-Trent Integrated Care System (ICS), the Health and Wellbeing Board and wider health and care commissioning priorities by ensuring plans reflect the patient and user voice. In doing this their role is to closely work with partners to improve the overall quality of health and social care outcomes across Staffordshire. The Health and Social Care Act 2012 set out duties for all local authorities with social services responsibility to commission and establish a Local Healthwatch. Local Healthwatch has a seat on the statutory Health and Wellbeing Boards, ensuring that the views and experiences of patients, carers and other service users are taken into account. In addition the Act states local authorities are to provide an Independent NHS Complaints Advocacy service (ICAS) to people who wish to make a complaint about their experience of a local NHS service. Healthwatch is not required to be a statutory organisation; however the range of statutory functions that it must deliver include: * Gather views and experiences of service users and residents and ensure the community voice is strengthened and heard by those who commission, deliver and regulate health and care services. * Monitor the standard of service provision, including authority to undertake Enter and View visits to health and care providers and report any concerns and/or acknowledge good service practice. * Provide information and signposting to help people find the right health and care service. * Work in partnership with the Care Quality Commission (CQC), Healthwatch England and other bodies on national issues. This will require a provider who can:- * Deliver 'core' priority functions of community engagement and representation, as well as influencing commissioners and decision makers to improve services, including utilising the statutory Staffordshire Health and Wellbeing Board seat. * Prepare a focussed delivery plan shaped by the public, alongside Council and ICS strategic priorities . * Take a collaborative approach with key partners, stakeholders and volunteers to applaud, challenge, question and review in the pursuit of best practice in health and social care, informed by the public's opinion. Suppliers should register on the Proactis e-tendering system: https://supplierlive.proactisp2p.com and then select this tender opportunity to view and return tender documents. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/18c755c5-2531-4451-bc74-63916a2e4391 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Dec 2021 | | Submission deadline | 12 Oct 2021 | | Future notice date | 31 Mar 2022 | | Award date | 15 Dec 2021 | | Contract period | 31 Mar 2022 - 31 Mar 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £609,454 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | STAFFORDSHIRE COUNTY COUNCIL | | Locality | STAFFORD | | Post town | Stoke-on-Trent | | Postcode | ST16 2DH | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG24 Staffordshire CC | | Local authority | Stafford | | Electoral ward | Forebridge | | Westminster constituency | Stafford | | Delivery location | TLG West Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | SUPPORT STAFFORDSHIRE | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 29 Dec 2021 at 13:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/18c755c5-2531-4451-bc74-63916a2e4391 - 10 Sep 2021 at 07:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7f7310eb-9226-4836-ba06-f250d880b1f6 - 11 Jun 2021 at 14:19 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/0f8cb6e0-dc98-4d3b-a80e-6801a8fa8f07 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/18c755c5-2531-4451-bc74-63916a2e4391 29th December 2021 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/7f7310eb-9226-4836-ba06-f250d880b1f6 10th September 2021 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/0f8cb6e0-dc98-4d3b-a80e-6801a8fa8f07 11th June 2021 - Early engagement notice on Contracts Finder ## Notice URLs - https://supplierlive.proactisp2p.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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