---
title: "FS430637 - Service Desk"
ocid: "ocds-b5fd17-7e0bbeb1-f1d0-4a84-831d-8dc72e5f8f63"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e0bbeb1-f1d0-4a84-831d-8dc72e5f8f63"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7e0bbeb1-f1d0-4a84-831d-8dc72e5f8f63.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7e0bbeb1-f1d0-4a84-831d-8dc72e5f8f63.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE FOOD STANDARDS AGENCY"
published: "2021-12-01"
---

# FS430637 - Service Desk

Buyer: THE FOOD STANDARDS AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-7e0bbeb1-f1d0-4a84-831d-8dc72e5f8f63

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e0bbeb1-f1d0-4a84-831d-8dc72e5f8f63)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7e0bbeb1-f1d0-4a84-831d-8dc72e5f8f63.json)

## Summary

The Food Standards Agency recently completed a procurement process for a Service Desk identified as FS430637, aimed at delivering IT services, specifically in consulting, software development, and support. The contract, valued at £1,200,000, was awarded on 1st September 2021 and is set to run until 2nd September 2024. This selective procurement method involved a call-off from a framework agreement, and the project covers multiple regions across the United Kingdom including London, the North West, and South East, thereby offering extensive geographical reach.

This tender presents significant opportunities for businesses in the IT services sector looking to expand their portfolio by engaging in government contracts. Specifically, small and medium-sized enterprises (SMEs) with expertise in service desk operations and IT support would be well-positioned to compete for similar future tenders. Given the contract's focus on service provision, firms with experience in software development and consultancy can leverage their skills to meet the requirements outlined by the Food Standards Agency.

## Notice

Service Desk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/600c588c-3e5a-4b6d-ab76-957dcc3abd18 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2021 |
| Submission deadline | 1 Apr 2021 |
| Future notice date | Not specified |
| Award date | 31 Aug 2021 |
| Contract period | 31 Aug 2021 - 2 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | Not specified |
| Awards value | £1,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE FOOD STANDARDS AGENCY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9EX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LITTLE FISH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Dec 2021 at 19:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/600c588c-3e5a-4b6d-ab76-957dcc3abd18

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/600c588c-3e5a-4b6d-ab76-957dcc3abd18
  1st December 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fcaf6d56-151c-4da6-bfe4-f415d573f931
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e0bbeb1-f1d0-4a84-831d-8dc72e5f8f63. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7e0bbeb1-f1d0-4a84-831d-8dc72e5f8f63.json.