---
title: "IBM Supportline"
ocid: "ocds-b5fd17-7e24c6c0-2472-4680-880b-0b2b8c3cd8a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e24c6c0-2472-4680-880b-0b2b8c3cd8a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7e24c6c0-2472-4680-880b-0b2b8c3cd8a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7e24c6c0-2472-4680-880b-0b2b8c3cd8a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MET OFFICE"
published: "2023-07-31"
---

# IBM Supportline

Buyer: MET OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-7e24c6c0-2472-4680-880b-0b2b8c3cd8a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e24c6c0-2472-4680-880b-0b2b8c3cd8a1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7e24c6c0-2472-4680-880b-0b2b8c3cd8a1.json)

## Summary

The Met Office, a governmental organisation based in Exeter, United Kingdom, has completed the procurement process for the "IBM Supportline" software, classified under the industry category of Software package and information systems. The procurement method used was a direct approach through a Single tender action. The contract period is set to begin on September 1, 2023, and end on August 31, 2024. The tender period ended on August 18, 2023.

This tender awarded to IBM UNITED KINGDOM LIMITED presents opportunities for small and medium enterprises (SMEs) in the goods sector. Businesses interested in providing software solutions related to support services in the South West region of the United Kingdom may find this tender particularly suitable for their expertise. The Met Office's focus on procuring software services creates a niche for firms specialising in technology and information systems to compete and contribute to the organisation's operations.

## Notice

IBM Supportline software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f097f50b-c6b2-4d0b-8442-e3c8d7f8db4f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2023 |
| Submission deadline | 18 Aug 2023 |
| Future notice date | Not specified |
| Award date | 31 Jul 2023 |
| Contract period | 31 Aug 2023 - 31 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,766 |
| Lots value | Not specified |
| Awards value | £72,766 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MET OFFICE |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX1 3PB |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Pinhoe |
| Westminster constituency | Exmouth and Exeter East |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM UNITED KINGDOM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 31 Jul 2023 at 23:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f097f50b-c6b2-4d0b-8442-e3c8d7f8db4f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f097f50b-c6b2-4d0b-8442-e3c8d7f8db4f
  31st July 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e24c6c0-2472-4680-880b-0b2b8c3cd8a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7e24c6c0-2472-4680-880b-0b2b8c3cd8a1.json.