---
title: "GB-Norwich: Tenant Satisfaction Measures"
ocid: "ocds-b5fd17-7e265b31-75e5-4799-a100-b2a5989b9b22"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e265b31-75e5-4799-a100-b2a5989b9b22"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7e265b31-75e5-4799-a100-b2a5989b9b22.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7e265b31-75e5-4799-a100-b2a5989b9b22.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FLAGSHIP HOUSING GROUP"
published: "2023-01-20"
---

# GB-Norwich: Tenant Satisfaction Measures

Buyer: FLAGSHIP HOUSING GROUP  
Current stage: Award  
OCID: ocds-b5fd17-7e265b31-75e5-4799-a100-b2a5989b9b22

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## Summary

The Flagship Housing Group based in Norwich, United Kingdom, has awarded a contract for 'Tenant Satisfaction Measures' services. The contract, valued at £26,954, was awarded to IFF Research. The procurement stage was an award, with the tender period closing on October 27, 2022, and the contract period running from December 1, 2022, to March 31, 2023.

This tender provides opportunities for businesses involved in customer survey services, especially those operating in the East of England region. Companies with expertise in providing tenant satisfaction measures surveys would be well-suited to compete in this service procurement. Flagship Housing Group, the buyer organisation, welcomes relevant businesses to participate and potentially secure contracts for similar services in the future.

## Notice

Services in connection with the Regulator of Social Housings 'Tenant Satisfaction Measures survey' standard. The resulting contract terms will be 1 year with possibility to extend for 1 year

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/faf1e522-6462-4eec-8c34-f4a37614333f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2023 |
| Submission deadline | 26 Oct 2022 |
| Future notice date | Not specified |
| Award date | 26 Oct 2022 |
| Contract period | 1 Dec 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,954 |
| Lots value | Not specified |
| Awards value | £26,954 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FLAGSHIP HOUSING GROUP |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 1PD |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Thorpe Hamlet |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services

## Release History

- 20 Jan 2023 at 10:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/faf1e522-6462-4eec-8c34-f4a37614333f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/faf1e522-6462-4eec-8c34-f4a37614333f
  20th January 2023 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=751888430
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e265b31-75e5-4799-a100-b2a5989b9b22. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7e265b31-75e5-4799-a100-b2a5989b9b22.json.