--- title: "WCC - Local Healthwatch Services in Warwickshire" ocid: "ocds-b5fd17-7e2f9264-99da-4a79-b353-ca5ff1533a5a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e2f9264-99da-4a79-b353-ca5ff1533a5a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7e2f9264-99da-4a79-b353-ca5ff1533a5a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7e2f9264-99da-4a79-b353-ca5ff1533a5a.json" source: "Contracts Finder" current_stage: "Tender" buyer: "COVENTRY - SOLIHULL - WARWICKSHIRE" published: "2018-01-05" --- # WCC - Local Healthwatch Services in Warwickshire Buyer: COVENTRY - SOLIHULL - WARWICKSHIRE Current stage: Tender OCID: ocds-b5fd17-7e2f9264-99da-4a79-b353-ca5ff1533a5a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e2f9264-99da-4a79-b353-ca5ff1533a5a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7e2f9264-99da-4a79-b353-ca5ff1533a5a.json) ## Summary The Warwickshire County Council is seeking a single provider to deliver the Local Healthwatch Services in Warwickshire, aimed at improving health and social care outcomes. This procurement process is currently in the 'Tender' stage, with proposals required by 17th January 2018. The contract, valued at £1,085,000, is scheduled to commence on 1st November 2018 and end on 31st October 2021. The service will operate in the West Midlands, specifically in Warwickshire, and is classified under guidance and counselling services. This opportunity presents significant potential for businesses, particularly those with expertise in health and social care services, community engagement, and advocacy. Small and medium-sized enterprises (SMEs) and voluntary or community sector enterprises (VCSEs) are especially encouraged to apply, as the local Healthwatch service will focus on understanding and addressing the diverse needs of the community. Providers interested in participating must register on the e-tendering platform, CSW-JETS, to express their interest and access the necessary documents. ## Notice Warwickshire County Council wish to commission a single provider to deliver a Local Healthwatch Service within Warwickshire. The local Healthwatch Service within Warwickshire will be the independent consumer champion for the public to promote better outcomes in health and in social care - locally via Local Healthwatch organisations and nationally via Healthwatch England. The local Healthwatch service in Warwickshire will be representative of the diverse communities it serves. It will provide intelligence - including evidence from people's views and experiences - to influence the policy, planning, commissioning and delivery of publicly-funded health and social care services. It will also provide information to help people access and make choices about services as well as provide signposting to those who wish to make a complaint about NHS services. The local Healthwatch service in Warwickshire will be a robust and credible player in the local health and social care economy by demonstrating that it has the appropriate level of skills and competencies required to deliver its statutory functions. It will gain the trust of the general public as well as other health and social care stakeholder groups and organisations by being responsive, acting on concerns when things go wrong and being able to constructively challenge health and social care commissioners and providers. The seven key functions of the local Healthwatch Service are: 1. Gather views and experiences of patients and the public 2. Make these views known, both locally and nationally as appropriate 3. Promote and support involvement in commissioning of health services and provision of care services 4. Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC) 5. Provide advice and information about access to services and support for making informed choices 6. Make known the views and experiences of people to other local Healthwatch organisations and Healthwatch England and provide a steer to help it carry out its role as a national champion 7. Access and refer customers to NHS Complaints Advocacy Services Additional information: Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system to be able to express an interest and download documents. The web address for CSW-JETS is: www.csw-jets.co.uk Registration and use of CSW-JETS is free. All correspondence or clarifications relating to this procurement must be via the CSWJETS correspondence function. If you are having trouble registering with CSW-JETS please email us at: procurement@warwickshire.gov.uk Providers must register on CSW-JETS and express an interest in this project in order to download tender documents and be able to correspond with us about this procurement. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9b75e615-d7be-4a86-accf-8098fe3ac0e2 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Jan 2018 | | Submission deadline | 17 Jan 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Nov 2018 - 31 Oct 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,085,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | COVENTRY - SOLIHULL - WARWICKSHIRE | | Locality | WARWICKSHIRE | | Post town | Coventry | | Postcode | CV34 4RL | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG13 Warwickshire CC | | Local authority | Warwick | | Electoral ward | Warwick Saltisford | | Westminster constituency | Warwick and Leamington | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85312300 - Guidance and counselling services - 85312310 - Guidance services - 85312320 - Counselling services ## Release History - 5 Jan 2018 at 09:27 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9b75e615-d7be-4a86-accf-8098fe3ac0e2 - 5 Jan 2018 at 09:16 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9b75e615-d7be-4a86-accf-8098fe3ac0e2 - 4 Dec 2017 at 17:10 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9b75e615-d7be-4a86-accf-8098fe3ac0e2 - 17 Aug 2017 at 13:41 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9b75e615-d7be-4a86-accf-8098fe3ac0e2 - 17 Aug 2017 at 13:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9b75e615-d7be-4a86-accf-8098fe3ac0e2 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9b75e615-d7be-4a86-accf-8098fe3ac0e2 5th January 2018 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/csw-jets/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e2f9264-99da-4a79-b353-ca5ff1533a5a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7e2f9264-99da-4a79-b353-ca5ff1533a5a.json.