---
title: "Contract for ASC Front Door Discovery and user journeys into care - Exploring user journeys into Adult Social Care to improve user experience and support early intervention on behalf of the London Borough of Redbridge"
ocid: "ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF REDBRIDGE"
published: "2023-08-08"
---

# Contract for ASC Front Door Discovery and user journeys into care - Exploring user journeys into Adult Social Care to improve user experience and support early intervention on behalf of the London Borough of Redbridge

Buyer: LONDON BOROUGH OF REDBRIDGE  
Current stage: Award  
OCID: ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849

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## Summary

The London Borough of Redbridge has awarded a contract for ASC Front Door Discovery and user journeys into care, aimed at exploring user journeys into Adult Social Care. The contract value is £60,000 GBP, with a contract period from 4th September 2023 to 1st November 2023. The procurement method was not specified, and the tender period ended on 23rd June 2023. The buying organisation is the London Borough of Redbridge, located in Ilford, England. The industry category is Research and development consultancy services.

This tender presents an opportunity for businesses interested in providing research and development consultancy services, particularly those specialized in improving user experience and supporting early intervention. Small and medium-sized enterprises (SMEs) are deemed suitable for this procurement opportunity. The contract's aim is to enhance user experience in Adult Social Care through the exploration of user journeys, potentially reducing service demand and improving overall care quality.

## Notice

We are looking for a team to run a discovery phase for 'Adult Social Care Front Door' exploring user journeys into Adult Social Care to improve user experience and support early intervention and reducing demand. Expected contract length: Initial 8-week period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1f5c6721-1d7f-4f1a-a408-798369494901 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Aug 2023 |
| Submission deadline | 23 Jun 2023 |
| Future notice date | Not specified |
| Award date | 17 Jul 2023 |
| Contract period | 3 Sep 2023 - 1 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF REDBRIDGE |
| Locality | ILFORD |
| Post town | Ilford |
| Postcode | IG1 1DD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Redbridge |
| Electoral ward | Ilford Town |
| Westminster constituency | Ilford South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE DEXTROUS WEB LTD T/A DXW |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73200000 - Research and development consultancy services

## Release History

- 8 Aug 2023 at 11:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1f5c6721-1d7f-4f1a-a408-798369494901

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1f5c6721-1d7f-4f1a-a408-798369494901
  8th August 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.redbridge.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7e358242-3445-4850-9199-798b47afb849.json.