---
title: "Crimestoppers Hotline Service"
ocid: "ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2025-03-12"
---

# Crimestoppers Hotline Service

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300)  
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## Summary

The Home Office has concluded the procurement process for the "Crimestoppers Hotline Service," aimed at providing a hotline to report immigration-related crime. This contract, classified under Telephone Operator Services (CPV code 79511000), covers the London region in the United Kingdom. The process was a direct procurement method via a single tender action below the threshold. The tender period ended on 31 March 2024, with the contract term starting on 1 April 2024 and running until 31 March 2027. The contract has been awarded on 7 March 2025, with the contract valued at £699,662.

This tender offers significant business growth opportunities for service providers specialising in telephone operator services, particularly those engaged with the public sector. While the contract has been awarded to Crime Stoppers, businesses with similar capabilities, especially small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), should monitor similar opportunities in this sector. Participating in such tenders can enhance their portfolio and potentially lead to long-term collaborations with government departments like the Home Office.

## Notice

Contract Award for the provision of a 'hotline' service to report Immigration related crime

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b5f967ed-1090-4ea1-bc9d-793072f3b917 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2025 |
| Submission deadline | 31 Mar 2024 |
| Future notice date | Not specified |
| Award date | 3 Mar 2025 |
| Contract period | 3 Mar 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £699,662 |
| Lots value | Not specified |
| Awards value | £699,662 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 2WF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRIME STOPPERS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79511000 - Telephone operator services

## Release History

- 12 Mar 2025 at 08:49 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b5f967ed-1090-4ea1-bc9d-793072f3b917
- 7 Mar 2025 at 09:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b5f967ed-1090-4ea1-bc9d-793072f3b917

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b5f967ed-1090-4ea1-bc9d-793072f3b917
  12th March 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/aa597b60-480d-4346-8a7a-95d32aa32a98
  redacted contract for provision of a hotline service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7e37037a-ba07-44fc-9949-f42229a0b300.json.