---
title: "OwnBackup Customer Success Standard/Premier Package Renewal - to support Salesforce CRM"
ocid: "ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COVENTRY UNIVERSITY"
published: "2024-12-16"
---

# OwnBackup Customer Success Standard/Premier Package Renewal - to support Salesforce CRM

Buyer: COVENTRY UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d.json)

## Summary

Coventry University has completed a procurement process for the renewal of the OwnBackup Customer Success Standard/Premier Package to support their Salesforce CRM system. The procurement falls under the "Software package and information systems" category and was conducted through a direct single tender action (below threshold). The process culminated on 16th December 2024 with an active award. The delivery address for the contract is Coventry University, Priory Street, Coventry, CV1 5FB, England. The contract period spans from 6th December 2024 to 5th December 2025, with a total contract value of £62,183.78 GBP.

This tender presents significant opportunities for businesses specialising in software solutions and CRM support services. SMEs, in particular, would find this procurement well-matched to their capabilities due to the single tender action approach and the manageable contract size. This contract could facilitate business growth by providing a reliable revenue stream over the contract period and the potential for future renewals or expansions of services with Coventry University.

## Notice

OwnBackup Customer Success Standard/Premier Package Renewal - to support Salesforce CRM.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b6f82d00-943d-406d-b103-07aee0192d76 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2024 |
| Submission deadline | 5 Dec 2022 |
| Future notice date | Not specified |
| Award date | 16 Dec 2024 |
| Contract period | 6 Dec 2024 - 6 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £62,183 |
| Lots value | Not specified |
| Awards value | £62,183 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY UNIVERSITY |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 5FB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OWNBACKUP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 16 Dec 2024 at 12:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b6f82d00-943d-406d-b103-07aee0192d76

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b6f82d00-943d-406d-b103-07aee0192d76
  16th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7e9d0d46-f2a1-43c9-80ef-e0d0055a3e1d.json.